Hi Gary,

I noticed that (due to the deprecation warnings) that this system has been migrated from an older system. It's possible that the upgrades that should have renamed the data points properly did not work as well as we had hoped.

Check the file times in $ZENHOME/perf. You should see files with "double" names, like laLoadAvg_laLoadAvg.rrd. If you have files like laLoadAvg.rrd, and these files are newer, your configuration is messed up.

The next step is to make sure that the graph specification under the PerfConf tab reference the double names.

-Eric


Gary T. Giesen wrote:
Eric,

Unfortunately it's still not updating. Here's some output to chew on:

[EMAIL PROTECTED] /data/zenoss/etc $ zenperfsnmp run -v 10 --cycle
/data/zenoss/Products/ZenModel/NagiosCmd.py:23: DeprecationWarning:
NagiosCmd is deprecated
 warnings.warn("NagiosCmd is deprecated", DeprecationWarning)
/data/zenoss/Products/ZenModel/NagiosTemplate.py:18:
DeprecationWarning: NagiosTemplate is deprecated
 warnings.warn("NagiosTemplate is deprecated", DeprecationWarning)
DEBUG:zen.zenperfsnmp:received config for netmon01
DEBUG:zen.zenperfsnmp:received config for tor1-sw01
DEBUG:zen.zenperfsnmp:received config for sw01.yyz1
DEBUG:zen.zenperfsnmp:received config for WS1
DEBUG:zen.zenperfsnmp:received config for CRM01
DEBUG:zen.zenperfsnmp:received config for EXCH01
DEBUG:zen.zenperfsnmp:received config for sw01.std.yyz1
DEBUG:zen.zenperfsnmp:received config for sw04.yyz1
DEBUG:zen.zenperfsnmp:received config for gw01.office.domain.net
DEBUG:zen.zenperfsnmp:received config for mail-gw01
DEBUG:zen.zenperfsnmp:received config for mail-gw02
DEBUG:zen.zenperfsnmp:received config for tftp1
DEBUG:zen.zenperfsnmp:received config for 2161DS 02-CD-F0
DEBUG:zen.zenperfsnmp:received config for ns1.domain.com
DEBUG:zen.zenperfsnmp:received config for ns2.domain.com
DEBUG:zen.zenperfsnmp:received config for AXIS 241SA
DEBUG:zen.zenperfsnmp:received config for bb1.yyz1
DEBUG:zen.zenperfsnmp:received config for netops1.domain.com
DEBUG:zen.zenperfsnmp:received config for ups02.yyz1.domain.net
DEBUG:zen.zenperfsnmp:received config for ups01.yyz1.domain.net
DEBUG:zen.zenperfsnmp:received config for SQL01
DEBUG:zen.zenperfsnmp:received config for www.domain.com
DEBUG:zen.zenperfsnmp:received config for BES01
DEBUG:zen.zenperfsnmp:received config for fw1.yyz1
DEBUG:zen.zenperfsnmp:received config for DOMAIN1
DEBUG:zen.zenperfsnmp:received config for PRNTSVR1
DEBUG:zen.zenperfsnmp:received config for mail1.domain.com
DEBUG:zen.zenperfsnmp:received config for Suite 800 - North
DEBUG:zen.zenperfsnmp:received config for linkagegroup-firewall
DEBUG:zen.zenperfsnmp:received config for Suite 800 - North
DEBUG:zen.zenperfsnmp:received config for ds72
DEBUG:zen.zenperfsnmp:received config for Suite 800 - South
DEBUG:zen.zenperfsnmp:received config for pbx.domain.com
DEBUG:zen.zenperfsnmp:received config for pbx1.domain.com
DEBUG:zen.zenperfsnmp:received config for pbx2.domain.com
DEBUG:zen.zenperfsnmp:received config for TS1
INFO:zen.zenperfsnmp:Configured 36 devices
DEBUG:zen.zenperfsnmp:Updated configCycleInterval config to 30
DEBUG:zen.zenperfsnmp:getting device ping issues
INFO:zen.zenperfsnmp:Unresponsive devices: [['DOMAIN2', 1, 1]]
DEBUG:zen.Events:EventClassInst=Start
DEBUG:zen.Events:update status set clearid =
'0a57b39634ef10d32fffffff' where device='netmon01.domain.com' and
component='zenperfsnmp' and eventKey='' and (eventClass='/App/Stop' or
eventClass='/App/Start'): --> 1
DEBUG:zen.Events:insert into log (evid, userName, text) select evid,
"admin", "auto cleared" from status where clearid =
"0a57b39634ef10d32fffffff": --> 1
DEBUG:zen.Events:insert into history set
firstTime=1170875314.166,severity=0,component='zenperfsnmp',agent='zenperfsnmp',summary='started',dedupid='netmon01.domain.com|zenperfsnmp|/App/Start||0|started',manager='netmon01.domain.com',eventKey='',device='netmon01.domain.com',eventClass='/App/Start',lastTime=1170875314.166,message='started',deletedTime=null,evid='0a57b39634ef10d32fffffff':
--> 1
DEBUG:zen.Events:DELETE FROM status WHERE clearid IS NOT NULL: --> 1
WARNING:zen.zenperfsnmp:Error collecting data on CRM01, recollecting
DEBUG:zen.Events:Found device=ups01.yyz1.domain.net
DEBUG:zen.Events:EventClassInst=Snmp
DEBUG:zen.Events:insert into status set
Location='',prodState=1000,firstTime=1170875317.827,severity=5,component='Output
Percent Load - Phase
C',DeviceGroups='|',agent='zenperfsnmp',summary='ups01.yyz1.domain.net
Output Percent Load threshold of 85 exceeded: current value
103.00',dedupid='ups01.yyz1.domain.net|Output Percent Load - Phase
C|/Perf/Snmp|.1.3.6.1.2.1.33.1.4.4.1.5.3|5',manager='netmon01.domain.com',DeviceClass='/Power/UPS',device='ups01.yyz1.domain.net',eventClass='/Perf/Snmp',lastTime=1170875317.827,Systems='|/Power
and Cooling',message='ups01.yyz1.domain.net Output Percent Load
threshold of 85 exceeded: current value
103.00',eventKey='.1.3.6.1.2.1.33.1.4.4.1.5.3',evid='0a57b39634ef10d36ffffffe'
on duplicate key update prodState=1000,summary='ups01.yyz1.domain.net
Output Percent Load threshold of 85 exceeded: current value
103.00',count=count+1,lastTime=1170875317.827: --> 2
DEBUG:zen.Events:select evid from status where
dedupid="ups01.yyz1.domain.net|Output Percent Load - Phase
C|/Perf/Snmp|.1.3.6.1.2.1.33.1.4.4.1.5.3|5": --> 1
DEBUG:zen.Events:DELETE FROM status WHERE clearid IS NOT NULL: --> 0
DEBUG:zen.Events:Found device=ups02.yyz1.domain.net
DEBUG:zen.Events:EventClassInst=Snmp
DEBUG:zen.Events:insert into status set
Location='',prodState=1000,firstTime=1170875318.035,severity=5,component='Output
Percent Load - Phase
C',DeviceGroups='|',agent='zenperfsnmp',summary='ups02.yyz1.domain.net
Output Percent Load threshold of 85 exceeded: current value
92.00',dedupid='ups02.yyz1.domain.net|Output Percent Load - Phase
C|/Perf/Snmp|.1.3.6.1.2.1.33.1.4.4.1.5.3|5',manager='netmon01.domain.com',DeviceClass='/Power/UPS',device='ups02.yyz1.domain.net',eventClass='/Perf/Snmp',lastTime=1170875318.035,Systems='|/Power
and Cooling',message='ups02.yyz1.domain.net Output Percent Load
threshold of 85 exceeded: current value
92.00',eventKey='.1.3.6.1.2.1.33.1.4.4.1.5.3',evid='0a57b39634ef10d36ffffffd'
on duplicate key update prodState=1000,summary='ups02.yyz1.domain.net
Output Percent Load threshold of 85 exceeded: current value
92.00',count=count+1,lastTime=1170875318.035: --> 2
DEBUG:zen.Events:select evid from status where
dedupid="ups02.yyz1.domain.net|Output Percent Load - Phase
C|/Perf/Snmp|.1.3.6.1.2.1.33.1.4.4.1.5.3|5": --> 1
DEBUG:zen.Events:DELETE FROM status WHERE clearid IS NOT NULL: --> 0
DEBUG:zen.Events:Found device=WS1
DEBUG:zen.Events:EventClassInst=Snmp
DEBUG:zen.Events:insert into status set Location='/This Location/This
Suite/This Rack',prodState=1000,firstTime=1170875318.064,severity=3,component='C:\\
Label:  Serial Number 898b32',DeviceGroups='|/Neutral
Data',agent='zenperfsnmp',summary='WS1 Free Space 90 Percent threshold
of 1988387.1 exceeded: current value 2202145.00',dedupid='WS1|C:\\\\
Label:  Serial Number
898b32|/Perf/Snmp|.1.3.6.1.2.1.25.2.3.1.6.2|3',manager='netmon01.domain.com',DeviceClass='/Server/Windows',device='WS1',eventClass='/Perf/Snmp',lastTime=1170875318.064,Systems='|',message='WS1
Free Space 90 Percent threshold of 1988387.1 exceeded: current value
2202145.00',eventKey='.1.3.6.1.2.1.25.2.3.1.6.2',evid='0a57b39634ef10d36ffffffc'
on duplicate key update prodState=1000,summary='WS1 Free Space 90
Percent threshold of 1988387.1 exceeded: current value
2202145.00',count=count+1,lastTime=1170875318.064: --> 2
DEBUG:zen.Events:select evid from status where dedupid="WS1|C:\\
Label:  Serial Number 898b32|/Perf/Snmp|.1.3.6.1.2.1.25.2.3.1.6.2|3":
--> 0
DEBUG:zen.Events:DELETE FROM status WHERE clearid IS NOT NULL: --> 0
WARNING:zen.zenperfsnmp:Error reading value for
"cpuPercentProcessorTime" on CRM01 (oid
.1.3.6.1.4.1.9600.1.1.5.1.5.6.95.84.111.116.97.108 is bad)
WARNING:zen.zenperfsnmp:Error reading value for
"memoryAvailableKBytes" on CRM01 (oid .1.3.6.1.4.1.9600.1.1.2.2.0 is
bad)
WARNING:zen.zenperfsnmp:Error reading value for "memoryPagesPerSec" on
CRM01 (oid .1.3.6.1.4.1.9600.1.1.2.10.0 is bad)
DEBUG:zen.Events:Found device=CRM01
DEBUG:zen.Events:EventClassInst=Snmp
DEBUG:zen.Events:insert into status set Location='/This Location/This
Suite/This Rack',prodState=1000,firstTime=1170875320.651,severity=2,component='cpuPercentProcessorTime',DeviceGroups='|/Neutral
Data',agent='zenperfsnmp',summary='Error reading value for
\"cpuPercentProcessorTime\" on CRM01 (oid
.1.3.6.1.4.1.9600.1.1.5.1.5.6.95.84.111.116.97.108 is
bad)',dedupid='CRM01|cpuPercentProcessorTime|/Perf/Snmp||2|Error
reading value for \\\"cpuPercentProcessorTime\\\" on CRM01 (oid
.1.3.6.1.4.1.9600.1.1.5.1.5.6.95.84.111.116.97.108 is
bad)',manager='netmon01.domain.com',eventGroup='SnmpTest',DeviceClass='/Server/Windows',device='CRM01',eventClass='/Perf/Snmp',lastTime=1170875320.651,Systems='|',message='Error
reading value for \"cpuPercentProcessorTime\" on CRM01 (oid
.1.3.6.1.4.1.9600.1.1.5.1.5.6.95.84.111.116.97.108 is
bad)',eventKey='',evid='0a57b39634ef10d38ffffffb' on duplicate key
update prodState=1000,summary='Error reading value for
\"cpuPercentProcessorTime\" on CRM01 (oid
.1.3.6.1.4.1.9600.1.1.5.1.5.6.95.84.111.116.97.108 is
bad)',count=count+1,lastTime=1170875320.651: --> 2
DEBUG:zen.Events:select evid from status where
dedupid="CRM01|cpuPercentProcessorTime|/Perf/Snmp||2|Error reading
value for \"cpuPercentProcessorTime\" on CRM01 (oid
.1.3.6.1.4.1.9600.1.1.5.1.5.6.95.84.111.116.97.108 is bad)": --> 0
DEBUG:zen.Events:DELETE FROM status WHERE clearid IS NOT NULL: --> 0
DEBUG:zen.Events:Found device=CRM01
DEBUG:zen.Events:EventClassInst=Snmp
DEBUG:zen.Events:insert into status set Location='/This Location/This
Suite/This Rack',prodState=1000,firstTime=1170875320.687,severity=2,component='memoryAvailableKBytes',DeviceGroups='|/Neutral
Data',agent='zenperfsnmp',summary='Error reading value for
\"memoryAvailableKBytes\" on CRM01 (oid .1.3.6.1.4.1.9600.1.1.2.2.0 is
bad)',dedupid='CRM01|memoryAvailableKBytes|/Perf/Snmp||2|Error reading
value for \\\"memoryAvailableKBytes\\\" on CRM01 (oid
.1.3.6.1.4.1.9600.1.1.2.2.0 is
bad)',manager='netmon01.domain.com',eventGroup='SnmpTest',DeviceClass='/Server/Windows',device='CRM01',eventClass='/Perf/Snmp',lastTime=1170875320.687,Systems='|',message='Error
reading value for \"memoryAvailableKBytes\" on CRM01 (oid
.1.3.6.1.4.1.9600.1.1.2.2.0 is
bad)',eventKey='',evid='0a57b39634ef10d38ffffffa' on duplicate key
update prodState=1000,summary='Error reading value for
\"memoryAvailableKBytes\" on CRM01 (oid .1.3.6.1.4.1.9600.1.1.2.2.0 is
bad)',count=count+1,lastTime=1170875320.687: --> 2
DEBUG:zen.Events:select evid from status where
dedupid="CRM01|memoryAvailableKBytes|/Perf/Snmp||2|Error reading value
for \"memoryAvailableKBytes\" on CRM01 (oid
.1.3.6.1.4.1.9600.1.1.2.2.0 is bad)": --> 0
DEBUG:zen.Events:DELETE FROM status WHERE clearid IS NOT NULL: --> 0
DEBUG:zen.Events:Found device=CRM01
DEBUG:zen.Events:EventClassInst=Snmp
DEBUG:zen.Events:insert into status set Location='/This Location/This
Suite/This Rack',prodState=1000,firstTime=1170875320.713,severity=2,component='memoryPagesPerSec',DeviceGroups='|/Neutral
Data',agent='zenperfsnmp',summary='Error reading value for
\"memoryPagesPerSec\" on CRM01 (oid .1.3.6.1.4.1.9600.1.1.2.10.0 is
bad)',dedupid='CRM01|memoryPagesPerSec|/Perf/Snmp||2|Error reading
value for \\\"memoryPagesPerSec\\\" on CRM01 (oid
.1.3.6.1.4.1.9600.1.1.2.10.0 is
bad)',manager='netmon01.domain.com',eventGroup='SnmpTest',DeviceClass='/Server/Windows',device='CRM01',eventClass='/Perf/Snmp',lastTime=1170875320.713,Systems='|',message='Error
reading value for \"memoryPagesPerSec\" on CRM01 (oid
.1.3.6.1.4.1.9600.1.1.2.10.0 is
bad)',eventKey='',evid='0a57b39634ef10d38ffffff9' on duplicate key
update prodState=1000,summary='Error reading value for
\"memoryPagesPerSec\" on CRM01 (oid .1.3.6.1.4.1.9600.1.1.2.10.0 is
bad)',count=count+1,lastTime=1170875320.713: --> 2
DEBUG:zen.Events:select evid from status where
dedupid="CRM01|memoryPagesPerSec|/Perf/Snmp||2|Error reading value for
\"memoryPagesPerSec\" on CRM01 (oid .1.3.6.1.4.1.9600.1.1.2.10.0 is
bad)": --> 0
DEBUG:zen.Events:DELETE FROM status WHERE clearid IS NOT NULL: --> 0


On 2/6/07, Eric Newton <[EMAIL PROTECTED]> wrote:
Hi Gary,

Try changing your zenperfsnmp to use the "directly connected" method.

Edit $ZENHOME/etc/zenperfsnmp.conf so that it contains:

   monitor localhost

And that's it.  Then run zenperfsnmp:

   $ zenperfsnmp run -v 10 --cycle

Let it go a couple cycles.  Send the output to me if it's not working.

-Eric

Gary T. Giesen wrote:
> I'm having the same issue. None of my graphs work (they display but
> they're all "nan"). SNMP is definitely working, because I get alerts.
>
> I tried a zenmigrate:
>
> [EMAIL PROTECTED] ~ $ zenmigrate run --commit
> INFO:zen.migrate:Installing EventClassMapping
> INFO:zen.ReportLoader:loading reports
> from:/data/zenoss/Products/ZenReports/reports
> INFO:zen.ReportLoader:loading: /Event Reports All_EventMappings.rpt
> INFO:zen.ReportLoader:loading: /Event Reports All_EventClasses.rpt
> INFO:zen.ReportLoader:loading: /Event Reports All_Heartbeats.rpt
> INFO:zen.ReportLoader:loading: /Performance Reports Threshold_Summary.rpt
> INFO:zen.ReportLoader:loading: /Performance Reports
> Availability_Report.rpt
> INFO:zen.ReportLoader:loading: /Performance Reports CPU_Utilization.rpt
> INFO:zen.ReportLoader:loading: /Performance Reports
> Memory_Utilization.rpt
> INFO:zen.ReportLoader:loading: /Performance Reports
> Filesystem_Util_Report.rpt
> INFO:zen.ReportLoader:loading: /Performance Reports
> Interface_Utilization.rpt
> INFO:zen.ReportLoader:loading: /Performance Reports Aggregate_Reports.rpt > INFO:zen.ReportLoader:loading: /User Reports Notification_Schedules.rpt
> INFO:zen.ReportLoader:loading: /Device Reports Device_Changes.rpt
> INFO:zen.ReportLoader:loading: /Device Reports Model_Collection_Age.rpt
> INFO:zen.ReportLoader:loading: /Device Reports New_Devices.rpt
> INFO:zen.ReportLoader:loading: /Device Reports SNMP_Status_Issues.rpt
> INFO:zen.ReportLoader:loading: /Device Reports All_Devices.rpt
> INFO:zen.ReportLoader:loading: /Device Reports
> All_Monitored_Components.rpt
> INFO:zen.ReportLoader:loading: /Device Reports Ping_Status_Issues.rpt
> INFO:zen.migrate:committing
> INFO:zen.migrate:Migration successful
>
> zenperfsnmp run -v 10 -d <devicename>
> DEBUG:zen.zenperfsnmp:Not directly connected ('netmon01.xxx.com')
> using Zope access.
> DEBUG:zen.zenperfsnmp:Gathering performance data for <devicename>
> DEBUG:zen.zenperfsnmp:received config for <devicename>
> INFO:zen.zenperfsnmp:Configured 1 devices
> DEBUG:zen.zenperfsnmp:Updated configCycleInterval config to 30
> DEBUG:zen.zenperfsnmp:getting device ping issues
> INFO:zen.zenperfsnmp:Unresponsive devices: [['NDCC-DOMAIN2', 1, 1]]
> INFO:zen.zenperfsnmp:collected 1 of 1 devices in 1.29
> DEBUG:zen.zenperfsnmp:Sent 13 SNMP OID requests
>
>
> Here's a sample output from zenperfsnmp:
>
> zenperfsnmp run -v 10 -d <devicename>
> DEBUG:zen.zenperfsnmp:Not directly connected ('netmon01.fqdn') using
> Zope access.
> DEBUG:zen.zenperfsnmp:Gathering performance data for EXCH01
> DEBUG:zen.zenperfsnmp:received config for EXCH01
> INFO:zen.zenperfsnmp:Configured 1 devices
> DEBUG:zen.zenperfsnmp:Updated configCycleInterval config to 30
> DEBUG:zen.zenperfsnmp:getting device ping issues
> INFO:zen.zenperfsnmp:Unresponsive devices: [['DOMAIN2', 1, 1]]
> INFO:zen.zenperfsnmp:collected 1 of 1 devices in 1.29
> DEBUG:zen.zenperfsnmp:Sent 13 SNMP OID requests
>
> Occasionally running zenperfsnmp, I can get *one* device to update
> *one* time, but that's it.
>
> I've also tried all the standard stuff like restarting zenoss, even
> restarting the server.
>
>
> Any help would be appreciated.
>
> Gary
>
>
> On 1/31/07, Valery V. Bobrov <[EMAIL PROTECTED]> wrote:
>> Hello,  John
>>
>> Thank you
>>
>> Valery
>>
>>
>>
>> -----Original Message-----
>> From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED] On Behalf Of John Gardner
>> Sent: Wednesday, January 31, 2007 9:31 AM
>> To: General discussion of using zenoss system
>> Subject: Re: [zenoss-users] Problem with graph after ugrading to 1.1.0
>>
>> Valery V. Bobrov wrote:
>> > Hello, Eric
>> > Unfortunately, I did not recevie your message.
>> > Could you expalin how can I run zenmigrate, please?
>> >
>> > I should simply run: Zenmigrate run ?
>> >
>> > Valery
>>
>> Valery
>>
>> Do the following:
>>
>> # su zenoss
>> $ zenmigrate run --commit
>>
>> Regards
>>
>> John
>>
>> --
>> John Gardner - Tagish Ltd.
>> T: 01665 830 714
>> F: 01665 830 695
>> D: 01665 833 310


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