Guys,

I haven't tracked this thread too closely but if someone can write up a troubleshooting WMI connections that would really help everyone out. We can post to the WIKI as a how to. Some things that I know need to be checked: make sure that DCOM is enabled on the target system. If the remote system is a AD or DC in a different domain then the zenwin box you need a local account. Although I don't claim to be a windows expert. :) If someone does the howto please send to me (edahl at zenoss dot com) and drew (drew at zenoss dot com).

-EAD

On Feb 9, 2007, at 5:54 PM, [EMAIL PROTECTED] wrote:

I did not use the domain admins group at all to get my install working,
so no.

When I added my devices, I added by their IP address in Zenoss, not
FQDN.  Once the device was successfully added, they show up in zenoss
with only their domain name, not FQDN.  So in my environment, even
though I host two domains in my forest, all my devices are listed by
server name only (e.g. SERVER1 and SERVER2) NOT (e.g.
SERVER1.MYDOMAIN.INT and SERVER2.ACCOUNTING.INT).  So, from the server
you installed zenwin on, you should be able to "net view" by using
server name only (e.g. 'net view \\SERVER1'). I'd also suggest that if you added your servers into Zenoss by FQDN, try removing them and re-add them by using the IP in the "Device Name" field. This too is why it is
important to have the "TCP/IP NetBIOS Helper" service running and
"Enable NetBIOS over TCP/IP" set on your TCP/IP stack; at least that is
what I used instead of running a WINS service.

- Ryon

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Wesley.Sparks
Sent: Friday, February 09, 2007 1:57 PM
To: General discussion of using zenoss system
Subject: RE: [zenoss-users] Major WMI issues


This is a built from scratch domain running at full 2003 both forest and
domain wide.  I guess I didn't convey that properly, I have the same
groups as you do, I have an Administrators group under the Builtin OU
and Domain Admins under the users OU, no domain administrators under
Builtin OU.

So you add your zen service account to the Administrators group under
the Builtin OU (that is what I did), do you also make them a part of the
domain admins?

Yes I have tried it from my workstation and from the server.

I read in a previous post that the devices need to be setup in Zen with
there FQDN, is this still not the case or does it really matter?
I know the scripts in zenwin does a lookup of the FQDN, and yes both DNS
and netbios names are correct and resolve.

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