Hi Daniel,

The detail screen is for unplanned event fields. For example, the values received in an SNMP trap are stored as extra fields on the event. The values are persisted in a separate event detail table. If the detail screen is empty, there are no extra values: they are all stored in a standard event.

-Eric

Daniel McKinney wrote:
Eric,

I understand that. But once you do that, you will have a pop-up window. In that pop up window, there are 3 tabs at the top of the screen, Fields, Details and Log. I assume that the "Details" tab is supposed to show you more detailed information from the event than what is seen on the fields tab. Is there a way to enable this tab to be filled out?

Thanks,

-Daniel

Eric Newton wrote:
Hi Daniel,

I'm unfamiliar with NetCool, however, you can get the event details by selecting the magnifying glass in the last column of the event list.

-Eric

Daniel McKinney wrote:
Zenoss folks,

How do enable the Details tab in an event?

In Netcool, when an event comes across, you can double-click an event and it looks very similar to how an event is shown in the Zenoss event list. In the rules files, you can enable the details tab to be filled out by putting a "details($*)" at the bottom. Is there a way to enable this for Zenoss and if so, where? I tried to find something similar in the $ZENHOME/etc files, but i cant find anything.

Any help would be greatly appreciated. It might help be debug alot of events as they come across.

-Daniel

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