Hi Ian,

Thanks for the response. I ran the modeler from the command line as suggested and found it hanging on the InformantHardDiskMap command. I put that on ignore and ran it again and it was able to complete after that. I discovered the same for my other 2 servers that were timing out. Thanks much for the tip, it is appreciated.

Ian McCracken wrote:
Dan,

1. Make sure that the zProperty zSnmpVer is set to "v1" and zSnmpCommunity is set to "public" for the devices.

2. Did the devices in question model properly? If so, try setting zMaxOIDPerRequest for the devices to something lower.

3. Try running the daemon in the foreground in debug mode:

zenperfsnmp run -v10 -d <zenoss device name>

and sending the ouput.

--Ian

Dan Joseph wrote:
Hi,

I am having some issues collecting the information for a couple of our servers. They are running Ubuntu 6.10 (Dapper) with snmpd running. When it tries to collect the information, it times out. When I do an snmpwalk -c public -v 1 server it comes back with the information just fine. We do not seem to have anything firewalled that would be preventing this, although maybe I am missing something that Zenoss needs. Has anyone ran into this issue and was able to fix it? Any suggestions or ideas on where to go with this? A couple other servers were able to collect the information just fine.


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