On 01.06.2007, at 14:34, kfhickel wrote:
Hi all,
Just trying to set up a simple (I think) email alert rule. I know
about the problem in 1.1.2 using a device class filter, but I'm not
doing that. In fact, the only filter I put on (since you seem to
need at least one) is "Production State = Production".
The setup is:
A windows box running HTTP, in the /Device/Server/Windows device
class. That box is in a group named "/Build Machines". The admin
user is an Administrator for that group.
I've done a test email for the admin email address and that went
through. I set up an alert rule for the admin user, and enabled it.
Delay is zero, email addr for the rule is blank and action is
email. There are no schedules associated with the rule (so it
should always be active, right?).
Ta, the problem is the admin user...
If I take the http service down on the monitored box, I can see a
red event for the box, but no email goes out. If I look at the
zenactions log, I see nothing but "Processed 0 rules" and
"Processed 0 commands" every minute.
...try creating another user with an alerting rule and you should see
this increasing to: "Processed 1 rules"...
It seems the rules created for the admin user are ignored by
zenactions; whether this is intended or a bug I can't say, though it
smells buggy to me :)
...
I must be missing something basic about alerts, but I don't know
what and there's not much information on troubleshooting them in
the manual.
Yep, this behaviour of zenoss is absolutely counter-productive
unfortunately :(
Cheers,
Erik
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