Hello,

I started working with Zenoss last week, and overall I'm very impressed. However, I'm having some trouble using SNMP on my Windows servers. I have the SNMP service installed and running, with the appropriate host machines added to the list of addresses which can query SNMP, and I have SNMP-Informant installed. I've verified the above by running "snmpwalk" against the Windows machines, which works fine.

The problem is that Zenoss generates an error on each Windows machine that says "snmp agent down on device server-name". When I run "zenperfsnmp run -v 10 -d server-name", I get the following output:

   INFO:zen.zenperfsnmp:fetching configs for ['server-name']
   DEBUG:zen.zenperfsnmp:received config for server-name
   DEBUG:zen.zenperfsnmp:Gathering performance data for server-name
   INFO:zen.zenperfsnmp:Configured 1 of 1 devices
   INFO:zen.zenperfsnmp:fetching snmp status
   INFO:zen.zenperfsnmp:fetching default RRDCreateCommand
   DEBUG:zen.zenperfsnmp:getting device ping issues
   DEBUG:zen.zenperfsnmp:unresponsive devices: []
   INFO:zen.zenperfsnmp:Count 1 good 0 bad 0 time 0.000127
* DEBUG:zen.zenperfsnmp:Failed to collect on server-name (twisted.python.failure.Failure: [Failure instance: Traceback (failure with no frames): exceptions.ValueError: invalid literal for int():
])
*    INFO:zen.zenperfsnmp:sent 0 OID requests
   INFO:zen.zenperfsnmp:collected 0 of 1 devices in 0.00
   INFO:zen.zenperfsnmp:Count 1 good 0 bad 1 time 0.003812
   WARNING:zen.zenperfsnmp:snmp agent down on device server-name

The server name is obfuscated, but I am providing the FQDN in the configuration and on the command line.

Does anybody have any idea at all what might be causing this? I've tried removing all of the zCollectorPlugins, but this error still appears. I'm at a complete loss. Thanks in advance for you help!


Adam Compton
Network Administrator
Sierra Canyon School
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