oha wrote:
> Hi,
> 
> I'm looking into the posibility to make Zenoss re-send alerts, if they have 
> not been ack'ed. Our current nagios re-sends the alert if noone has reacted 
> within 15 minutes and keeps on doing so until the alert is acknowledged.
> 
> I am aware, that I can do escalation using a delay in my alerting rule, but 
> then I would need to define a new alerting rule every 15 minutes, wouldn't it?
> 
> Any ideas on this? Can this be done easily?


What I have done to accomplish this is:

- I use a command based on an event which runs a script.
- This script generate's a text file on the server
- I have a cron script running which is watching the dir, if a  file in the dir 
is older then a certin threshold the script will resend an SMS
- This file is in a CRITICAL folder

- When an event is acknowledged it moves the file (using the script wich is 
called in zenoss using commands based on an event) to an other folder which is 
called ACKNOWLEDGE and the cron script does the same for this folder.

- Wen an event is moved to history or cleared itself up, the script moves the 
file to the folder RECOVERY en the cron scripts sends an recovery sms and 
deletes the text file.

Its much easier to handle time based things directly in linux instead of using 
zenoss

when I have the time i will create a document on how to do this

------------------------
 Wouter DHaeseleer




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Read this topic online here:
http://community.zenoss.com/forums/viewtopic.php?p=10256#10256

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