Added this to the ticket that's tracking issues with wmi.
http://dev.zenoss.org/trac/ticket/1953
-EAD
On Aug 30, 2007, at 7:27 PM, pch wrote:
Well, the problem has occurred on the new Zenoss server too. It
began happening after we moved the Windows devices under /Servers/
Windows.
Looking through the logs, it seems that it stops after the zenwin
process reports some errors - these errors are visible in the
zeneventlog:
Code:
2007-08-30 14:42:40 ERROR zen.zeneventlog: WMI connect error on
Win2KServer1: com_error(-2147024891): DOS code 0x80070005
Traceback (most recent call last):
File "/usr/local/zenoss/Products/ZenWin/zeneventlog.py", line 52,
in updateDevices
self.devices[name] = self.getWatcher(name,user,passwd,sev)
File "/usr/local/zenoss/Products/ZenWin/zeneventlog.py", line 74,
in getWatcher
c.connect()
File "/usr/local/zenoss/Products/ZenWin/wmiclient.py", line 51,
in connect
self.flags,self.valueset)
File "usr/local/zenoss/lib/python/win32com/client.py", line 33,
in ConnectServer
services = pywmi.WBEM_ConnectServer(name, namespace, user,
passwd, locale, flags, authority, valueset)
com_error: com_error(-2147024891): DOS code 0x80070005
2007-08-30 14:42:41 ERROR zen.zeneventlog: WMI connect error on
Win2KServer2: com_error(-2147024891): DOS code 0x80070005
Traceback (most recent call last):
File "/usr/local/zenoss/Products/ZenWin/zeneventlog.py", line 52,
in updateDevices
self.devices[name] = self.getWatcher(name,user,passwd,sev)
File "/usr/local/zenoss/Products/ZenWin/zeneventlog.py", line 74,
in getWatcher
c.connect()
File "/usr/local/zenoss/Products/ZenWin/wmiclient.py", line 51,
in connect
self.flags,self.valueset)
File "usr/local/zenoss/lib/python/win32com/client.py", line 33,
in ConnectServer
services = pywmi.WBEM_ConnectServer(name, namespace, user,
passwd, locale, flags, authority, valueset)
com_error: com_error(-2147024891): DOS code 0x80070005
2007-08-30 14:44:42 ERROR zen.zeneventlog:
ERROR_CONNECTION_REFUSED: The remote computer refused the network
connection. (1225)
Traceback (most recent call last):
File "/usr/local/zenoss/Products/ZenWin/zeneventlog.py", line 52,
in updateDevices
self.devices[name] = self.getWatcher(name,user,passwd,sev)
File "/usr/local/zenoss/Products/ZenWin/zeneventlog.py", line 74,
in getWatcher
c.connect()
File "/usr/local/zenoss/Products/ZenWin/wmiclient.py", line 51,
in connect
self.flags,self.valueset)
File "usr/local/zenoss/lib/python/win32com/client.py", line 33,
in ConnectServer
services = pywmi.WBEM_ConnectServer(name, namespace, user,
passwd, locale, flags, authority, valueset)
com_error: com_error(1225): DOS code 0x000004c9
2007-08-30 14:44:44 ERROR zen.zeneventlog:
ERROR_CONNECTION_REFUSED: The remote computer refused the network
connection. (1225)
Traceback (most recent call last):
File "/usr/local/zenoss/Products/ZenWin/zeneventlog.py", line 52,
in updateDevices
self.devices[name] = self.getWatcher(name,user,passwd,sev)
File "/usr/local/zenoss/Products/ZenWin/zeneventlog.py", line 74,
in getWatcher
c.connect()
File "/usr/local/zenoss/Products/ZenWin/wmiclient.py", line 51,
in connect
self.flags,self.valueset)
File "usr/local/zenoss/lib/python/win32com/client.py", line 33,
in ConnectServer
services = pywmi.WBEM_ConnectServer(name, namespace, user,
passwd, locale, flags, authority, valueset)
com_error: com_error(1225): DOS code 0x000004c9
2007-08-30 14:50:47 ERROR zen.zeneventlog: ERROR_LOGON_FAILURE:
Logon failure: unknown user name or bad password. (1326)
Traceback (most recent call last):
File "/usr/local/zenoss/Products/ZenWin/zeneventlog.py", line 52,
in updateDevices
self.devices[name] = self.getWatcher(name,user,passwd,sev)
File "/usr/local/zenoss/Products/ZenWin/zeneventlog.py", line 74,
in getWatcher
c.connect()
File "/usr/local/zenoss/Products/ZenWin/wmiclient.py", line 51,
in connect
self.flags,self.valueset)
File "usr/local/zenoss/lib/python/win32com/client.py", line 33,
in ConnectServer
services = pywmi.WBEM_ConnectServer(name, namespace, user,
passwd, locale, flags, authority, valueset)
com_error: com_error(1326): DOS code 0x0000052e
The servers it is reporting problems against are Windows 2000
Server machines. I may try setting them to WMIIgnore in their
zProperties pages.
I do think that the processes should be able to handle errors like
these without falling over.
-------------------- m2f --------------------
Read this topic online here:
http://community.zenoss.com/forums/viewtopic.php?p=10331#10331
-------------------- m2f --------------------
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