Hey Matt,

Thanks for sticking with this.

On Friday, I fixed a problem modeling hard disks on windows boxen that
have the SNMP informant stuff loaded on them.  That fixes a common
problem in recent releases.  I think this is the problem you are having.

> ImportError: No module named pysnmp

Ugh.. my mistake.  I did test this before sending to you, but I copied
the wrong command to the message.  Try this:

python -c 'import pynetsnmp.netsnmp; print pynetsnmp.netsnmp.version'

Another problem on friday: using the edit screen for a device would set
the zSnmpVer string to empty, so make sure that it's set to "1" or "2c"
as appropriate (seems you have).

-Eric


mwatson wrote:
> running:
> "python -c 'import pynetsnmp.pysnmp; print pynetsnmp.pysnmp.version' "
> 
> I get:
> 
> Traceback (most recent call last):
>   File "<string>", line 1, in ?
> ImportError: No module named pysnmp
> 
> 
> I;m sure this is probably just me doing something pretty stupid - my 
> knowledge of python is not all that grand.
> 
> however...
> 
> [EMAIL PROTECTED]:~/zenoss$ snmpwalk -V
> NET-SNMP version: 5.3.1
> 
> Its also on a 32bit Ubuntu box running Gutsy Gibon  - the Windows box is also 
> a 32bit box and is WIn2k3 standard (all 3 of them)
> 
> I have since however found another commonality between the 2 machines that 
> are not working and a difference to the one that is not.
> 
> 
> The 2 boxes having an issue both have the Dell OpenManage / Server 
> Administrator stuff on it, while the 3rd machine that Zenoss is talking to OK 
> does not have it installed.
> 
> I have a funny feeling that this is the problem - I know that the openmanage 
> stuff does include snmp stuff - however like I said before, these 2 boxes 
> work just fine with a zenoss 2.0.0-2.0.5 install (haven;t tried 2.0.6 but i 
> have no reason tot hink it wouldn;t work).
> 
> 
> 
> As for seting the zSnmpVer zProperty - my 1 Windows box that is working fine 
> had been set to "v2c", one that was not working was blank, and the other that 
> was not working had "1" - i;ve since tried setting 1 in both of the 
> non-working boxes and v2c for both as well, no setting seems to do the trick 
> there.
> 
> Something else that I should point out, is that Zenoss does ADD and model the 
> device perfect fine through SNMP.
> 
> I just deleted my device "LAWRENCE" went to "Add Device"
> 
> This is what I;ve filled in:
> 
> Device Name: 10.10.1.31
> Device Class Path: /Server/Windows
> SNMP COmmunity: <My RO community here>
> SNMP Port: left at default "161"
> tag number: <blank>
> serial number: <blank>
> Production State: Production
> Priority: Normal
> Rack Slot left at default "0"
> Comments: <Blank>
> HW Manufacturer: "Dell" (I created the Dell manufacter since it seems 2.0.90 
> doesn;t have these pre-populated)
> HW Product: "PowerEdge 750" (again I created this)
> OS Manufacturer: "Microsoft" (I created again)
> OS Product: "WIndows Server 2003 Standard" (I created again)
> Location Path: "/NCGC1" 
> Systems: "/MAIL" & "/ACCESS"
> Groups: "/CN" & "/ADMIN"
> 
> 
> 
> 
> This is what gets spewed back to me in the web interface:
> 
> Add Device
>  
> Time  Level   Module  Message
> 2007-09-21 17:24:12   INFO    zen.Device      device name 'LAWRENCE' for ip 
> '10.10.1.31'
> 2007-09-21 17:24:12   INFO    zen.Device      setting hardware manufacturer 
> to Dell productName to PowerEdge 750
> 2007-09-21 17:24:12   INFO    zen.Device      setting os manufacturer to 
> Microsoft productName to Windows Server 2003 Standard
> 2007-09-21 17:24:12   INFO    zen.Device      setting location to /NCGC1
> 2007-09-21 17:24:12   INFO    zen.Device      setting group ['/ADMIN', '/CN']
> 2007-09-21 17:24:12   INFO    zen.Device      setting system ['/ACCESS', 
> '/MAIL']
> 2007-09-21 17:24:12   INFO    zen.Device      setting status monitor to 
> ['localhost']
> 2007-09-21 17:24:12   INFO    zen.Device      setting performance monitor to 
> localhost
> 2007-09-21 17:24:12   INFO    zen.Device      Executing command: 
> /home/zenoss/zenoss/bin/zenmodeler run --now -F -d LAWRENCE
> 2007-09-21 17:24:19   INFO    zen.Device      INFO:zen.ZenModeler:starting 
> collector loop
> 2007-09-21 17:24:19   INFO    zen.Device      INFO:zen.ZenModeler:collecting 
> for device LAWRENCE
> 2007-09-21 17:24:19   INFO    zen.Device      INFO:zen.ZenModeler:no cmd 
> plugins found for LAWRENCE
> 2007-09-21 17:24:19   INFO    zen.Device      INFO:zen.ZenModeler:snmp 
> collection device LAWRENCE
> 2007-09-21 17:24:19   INFO    zen.Device      INFO:zen.ZenModeler:plugins: 
> zenoss.snmp.IpServiceMap, zenoss.snmp.InformantHardDiskMap, 
> zenoss.snmp.InterfaceMap, zenoss.snmp.DeviceMap, zenoss.snmp.HPDeviceMap, 
> zenoss.snmp.HRSWInstalledMap, zenoss.snmp.DellCPUMap, zenoss.snmp.CpuMap, 
> zenoss.snmp.HPCPUMap, zenoss.snmp.DellPCIMap, zenoss.snmp.DellDeviceMap, 
> zenoss.snmp.RouteMap, zenoss.snmp.HRSWRunMap, zenoss.snmp.HRFileSystemMap
> 2007-09-21 17:24:19   INFO    zen.Device      INFO:zen.ZenModeler:no portscan 
> plugins found for LAWRENCE
> 2007-09-21 17:24:21   INFO    zen.Device      INFO:zen.SnmpClient:snmp client 
> finished collection for LAWRENCE
> 2007-09-21 17:24:21   INFO    zen.Device      
> INFO:zen.ApplyDataMap:processing zenoss.snmp.IpServiceMap for device LAWRENCE
> 2007-09-21 17:24:27   INFO    zen.Device      
> INFO:zen.ApplyDataMap:processing zenoss.snmp.InformantHardDiskMap for device 
> LAWRENCE
> 2007-09-21 17:24:28   INFO    zen.Device      
> INFO:zen.ApplyDataMap:processing zenoss.snmp.InterfaceMap for device LAWRENCE
> 2007-09-21 17:24:28   INFO    zen.Device      
> INFO:zen.ApplyDataMap:processing zenoss.snmp.DeviceMap for device LAWRENCE
> 2007-09-21 17:24:29   INFO    zen.Device      
> INFO:zen.ApplyDataMap:processing zenoss.snmp.HPDeviceMap for device LAWRENCE
> 2007-09-21 17:24:29   INFO    zen.Device      
> INFO:zen.ApplyDataMap:processing zenoss.snmp.HRSWInstalledMap for device 
> LAWRENCE
> 2007-09-21 17:24:34   INFO    zen.Device      
> INFO:zen.ApplyDataMap:processing zenoss.snmp.DellCPUMap for device LAWRENCE
> 2007-09-21 17:24:34   INFO    zen.Device      
> INFO:zen.ApplyDataMap:processing zenoss.snmp.CpuMap for device LAWRENCE
> 2007-09-21 17:24:34   INFO    zen.Device      
> WARNING:zen.ApplyDataMap:attribute description not found on object 0
> 2007-09-21 17:24:35   INFO    zen.Device      
> WARNING:zen.ApplyDataMap:attribute description not found on object 1
> 2007-09-21 17:24:35   INFO    zen.Device      
> INFO:zen.ApplyDataMap:processing zenoss.snmp.HPCPUMap for device LAWRENCE
> 2007-09-21 17:24:35   INFO    zen.Device      
> INFO:zen.ApplyDataMap:processing zenoss.snmp.DellPCIMap for device LAWRENCE
> 2007-09-21 17:24:35   INFO    zen.Device      
> INFO:zen.ApplyDataMap:processing zenoss.snmp.DellDeviceMap for device LAWRENCE
> 2007-09-21 17:24:35   INFO    zen.Device      
> INFO:zen.ApplyDataMap:processing zenoss.snmp.RouteMap for device LAWRENCE
> 2007-09-21 17:24:36   INFO    zen.Device      
> INFO:zen.ApplyDataMap:processing zenoss.snmp.HRSWRunMap for device LAWRENCE
> 2007-09-21 17:24:36   INFO    zen.Device      
> INFO:zen.ApplyDataMap:processing zenoss.snmp.HRFileSystemMap for device 
> LAWRENCE
> 2007-09-21 17:24:36   INFO    zen.Device      INFO:zen.ApplyDataMap:changes 
> applied
> 2007-09-21 17:24:37   INFO    zen.Device      INFO:zen.ZenModeler:scan time: 
> 18.13 seconds
> 2007-09-21 17:24:37   INFO    zen.Device      INFO:zen.ZenModeler:stopping...
> 2007-09-21 17:24:39   INFO    zen.DeviceLoader        device 10.10.1.31 
> loaded!
> 
> 
> 
> 
> So there are no serious errors there at all and it collected all of that 
> through snmp.  Just as zenoss monitors the box the errors appear.
> 
> Like I said, I have a feeling that it has something to do with the dell 
> server administrator stuff... maybe server administrator is sending a 
> response that zenoss was expecting in a different format?  I;m not sure...
> 
> ------------------------
>  Matt Watson
> 
> 
> 
> 
> -------------------- m2f --------------------
> 
> Read this topic online here:
> http://community.zenoss.com/forums/viewtopic.php?p=10969#10969
> 
> -------------------- m2f --------------------
> 
> 
> 
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> 

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