This is because your trap is not parsed.

You have to add a MIB of the device that sends the trap.
If you don't know what a MIB is:
This is a text file which relates the number that you see to a human readable 
text.


after you did that you can map the trap to an event class.

This you can do by click on the checkbox in the event console left to the trap
And then select 'Map Events to Class'




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Read this topic online here:
http://community.zenoss.com/forums/viewtopic.php?p=15471#15471

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