It looks like that might be talking about the ping monitor? If you go to Monitors under Management on the left, and Status Monitor, click localhost, you'll see you can go to edit and change the Ping Timeout.

But I don't see anything analogous for SNMP - you could change the cycle time, but I think they recommended against that at some point in the forums... But that would help if the Zenoss Server cannot get around to all SNMP checks in 5 minutes, you could make it 6 or 10 or whatever... But then you'd have a longer time before a change was noticed also I would think (unless it generates a trap).

Specifically, for reasons that are unknown, I'm seeing this with my Desktop PC with Informant (a testing system for Zenoss to monitor), if my PC is running something that is intensive like a VM, it'll often cause an SNMP is down alert - but if my PC finishes, then the alert clears. I guess my machine's SNMP might be down, but something that clears with the next cycle should be configurable - or somehow make it be 2 or 3 cycles to generate an alert.

However, I do think you might be able to do something with this in the Alert creation area, set count > 3 or something?
--
James Pulver
Information Technology Area Supervisor
LEPP Computer Group
Cornell University



raphael wrote:
Is the status monitor ping related to "snmp down"?

Will this fix the problem:

" Simply adjust the status monitor's configuration to allow for more latency. If 
they don't come back at all you may need to raise the number of tries. "




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