When I got this error monitoring my Windows machines, I noticed a number of 
posts regarding this message.  I'd just like to share how I finally got it 
resolved.

Most posts put the error as the username\password in zProperties and entering 
it as domain\username....I tried that with no luck multiple times... I even 
tried acknowledging the error and putting it in history...

I then tried the command line  (as a post in the groups here)

wmic -U <domain>\<username> //<servername> "SELECT * FROM Win32_ComputerSystem"

ensuring that the username had local admin priviliages to the machine in 
question.  While running this command, when it asks for the password of the 
account you specify, it was coming up as

Password for [WORKGROUP\DomainUsername]:

which was odd since I was specifying a domain\username

looking at the command wmic help, I noticed that it requires

Domain/Username (noticed the direction of the slash (/) )

as soon as I ented the command like that, I got an output with no errors

wmic -U <domain>/<username> //<servername> "SELECT * FROM Win32_ComputerSystem"

It asked for my password:

Password for [<domain>\<username>]:

and all was happy.

I went to Zenoss, ensured any events relating to this were acknowledged and put 
into history.  Went into zProperties and entered in the username in zWinUser as 

<domain>/<username>

entered the password in zWinPassword, modeled the device and everything was 
green.  No errors.




-------------------- m2f --------------------

Read this topic online here:
http://community.zenoss.com/forums/viewtopic.php?p=22459#22459

-------------------- m2f --------------------



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