James,
Thanks for the input.  I've contact the manufacturer to see if they can assist 
in identifying some of the OIDs that are of interest to us.  Once I have this I 
hope to have some monitors setup with the possible addition of some graphing 
(maybe for call volume, etc.).

I may come back with some questions regarding the setup but whatever I come up 
with that works well for us, I'll post about here hoping to help someone else 
out in the process.

Best,
Clay




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