Hello,
first of all: Great approach! I really like the way Zenoss presents itself. I
am new to Zenoss and have made first steps with installations on OpenSuse 10.3
and Ubuntu Server 8.04 over last two weeks.
The forum has helped a great deal with my startup problems. Unfortunately I
have to report some issues that won't go away.
1) No installed software shows on Ubuntu Server even though I added the
HRSWInstalled map to the collector Plugins.
Note: The same procedure DOES work with my OpenSuse installation. How's that
possible?
2) The dreaded WMI Problems. I am trying to gather WMI info from two Windows
test devices: XP Professional and Vista Ultimate. I have the following setup:
- Activated the Administrator account from management/users
- Edited the SNMP login credentials within Zenoss and the Win accounts
- SNMP service configured for community "public" (as in example)
- SNMP Trap service activated
- RPC active
- RPC collector activated
- SNMP informant installed
- Opened port 161 in Windows Firewalls (do I need more?)
Note: 192.168.2.102 is the Vista device
After about an hour Zenwin finally goes out of business with the following log
entry:
2008-08-02 17:58:24 WARNING zen.zenwin: WMI Connection to 192.168.2.102 went
down
2008-08-02 18:00:11 INFO zen.zenwin: Async config notification
2008-08-02 18:06:24 WARNING zen.zenwin: WMI Connection to 192.168.2.102 went
down
2008-08-02 18:25:24 WARNING zen.zenwin: WMI Connection to 192.168.2.110 went
down
2008-08-02 18:25:24 ERROR watchdog: Received input on report socket: probably
EOF
2008-08-02 18:25:24 ERROR watchdog: Unable to report to the watchdog.
Traceback (most recent call last):
File "/usr/local/zenoss/zenoss/Products/ZenUtils/Watchdog.py", line 246, in
niceDoggie
self.sock.send('%d\n' % cycleTime)
error: (32, 'Broken pipe')
2008-08-02 18:25:24 ERROR zen.zenwin: Error processing main loop
Traceback (most recent call last):
File "/usr/local/zenoss/zenoss/Products/ZenWin/WinCollector.py", line 119, in
scanCycle
deferreds = self.processLoop()
File "/usr/local/zenoss/zenoss/Products/ZenWin/zenwin.py", line 137, in
processLoop
self.niceDoggie(self.winCycleInterval)
File "/usr/local/zenoss/zenoss/Products/ZenUtils/ZenDaemon.py", line 215, in
niceDoggie
self.reporter.niceDoggie(timeout)
File "/usr/local/zenoss/zenoss/Products/ZenUtils/Watchdog.py", line 249, in
niceDoggie
sys.exit(1)
SystemExit: 1
2008-08-02 18:25:24 INFO zen.zenwin: delete pidfile
/usr/local/zenoss/zenoss/var/zenwin-localhost.pid
2008-08-02 18:25:24 INFO zen.zenwin: Daemon zenwin shutting down
2008-08-02 18:25:24 ERROR zen.zenwin: Error processing main loop
Traceback (most recent call last):
File "/usr/local/zenoss/zenoss/Products/ZenWin/WinCollector.py", line 117, in
scanCycle
self.wmiprobs = [e[0] for e in driver.next()]
File "/usr/local/zenoss/zenoss/Products/ZenUtils/Driver.py", line 58, in next
raise ex
PBConnectionLost: [Failure instance: Traceback (failure with no frames):
twisted.internet.error.ConnectionLost: Connection to the other side was lost in
a non-clean fashion: Connection lost.
]
2008-08-02 18:25:24 INFO zen.zenwin: zenwin shutting down
2008-08-02 18:25:25 ERROR watchdog: Timeout: getting status from process
I try to research as much as possible because that "It don't work!" posts are
quite nagging. Help and a newbie explanation are really appreciated.
Thanks a lot.
Sebastian
-------------------- m2f --------------------
Read this topic online here:
http://community.zenoss.com/forums/viewtopic.php?p=23222#23222
-------------------- m2f --------------------
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