I had this problem as well.  

Steps I took to resolve the problem:

1. Verified the user could access the system via a Windows login screen or RDP 
connection.

2. Verified the user name and password I had in zWinUser and zWinPassword were 
correct.

3. Became the Zenoss user on my Zenoss server and ran (will prompt for password)

wmic -U 'domain/user_name' //system_name_as_it_is_in_zenoss "Select * from 
Win32_ComputerSystem"

4. Downloaded http://www.zenoss.com/Members/tseward/wmi-1.1.3-bin.tar.gz/view 
per instructions found in post 
http://forums.zenoss.com/viewtopic.php?t=7239&postdays=0&postorder=asc&highlight=wmi&start=15

Hope the above helps




-------------------- m2f --------------------

Read this topic online here:
http://forums.zenoss.com/viewtopic.php?p=26737#26737

-------------------- m2f --------------------



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