Thanks for your response cluther.  I could not comprehend what you meant in 
your response.  Could you please expand on it?

Just to narrow down the problem a little more, the scenario is as follows:

Application: foo
Event ID: 25
Message: The application has some erratic behaviour

The script detects the message on event log and sends as a trap to Zenoss 
server. Now if the application foo writes to event log again as follows

Event ID: 50
Message: The application has crashed

Another trap will be sent but instead of displaying it as a separate new 
message in event console Zenoss will increase the count of previous message.  
Regardless of different Event ID/Messages Zenoss just increases the count if 
the event has been generated by same application.

I hope this has made the picture more clear.

I forgot to mention the Zenoss version we are using is 2.1.3 and upgrade is not 
an option just in case.


@mray:  Our script is doing some extra filtering work.  We only need messages 
of certain applications with certain Event IDs, not all messages written to 
event log.


Thanks.




-------------------- m2f --------------------

Read this topic online here:
http://forums.zenoss.com/viewtopic.php?p=29478#29478

-------------------- m2f --------------------



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