We've performed provided steps. The database is clear now, but we still can not 
move 'hung' events to the history. Looks like it is another problem.

2009-02-12 15:49:27 ERROR zen.ZenActions: unexpected exception
Traceback (most recent call last):
  File "/usr/local/zenoss/Products/ZenEvents/zenactions.py", line 498, in 
runCycle
    self.mainbody()
  File "/usr/local/zenoss/Products/ZenEvents/zenactions.py", line 489, in 
mainbody
    self.maintenance(zem)
  File "/usr/local/zenoss/Products/ZenEvents/zenactions.py", line 322, in 
maintenance
    self.execute(sql)
  File "/usr/local/zenoss/Products/ZenEvents/zenactions.py", line 183, in 
execute
    result = curs.execute(stmt)
  File "/usr/local/zenoss/lib/python/MySQLdb/cursors.py", line 137, in execute
    self.errorhandler(self, exc, value)
  File "/usr/local/zenoss/lib/python/MySQLdb/connections.py", line 33, in 
defaulterrorhandler
    raise errorclass, errorvalue
IntegrityError: (1062, "Duplicate entry '17b20f1193949540a10ffffff' for key 1")


mray wrote:
> It appears that there is an error moving events from the status table  
> to the history table.  The easiest solution is to truncate the history  
> table.  This should clear up the integrity errors, but you'll lose all  
> your event history.  You could try to manually delete the offending  
> rows, but that could be quite time consuming.
> 
> Connect to the mysql DB:
> 
> mysql -u zenoss -p
> 
>  >connect events
> 
>  >truncate table history;
> 
> Thanks,
> Matt Ray
> Zenoss Community Manager
> community.zenoss.com
> [email protected]
> 
> 
> 
> On Feb 10, 2009, at 4:11 PM, mray wrote:
> 
> 
> > This is probably related to problems generating unique event IDs  
> > (evid) on some platforms, we implemented a new uuid generator for  
> > Blue Crab that doesn't have this problem.  Still looking for a work- 
> > around, but this should be fixed in the next major release (2.4).
> > 
> > -Matt
> > 
> > _______________________________________________
> > zenoss-users mailing list
> > [email protected]
> > http://lists.zenoss.org/mailman/listinfo/zenoss-users
> > 
> 
> _______________________________________________
> zenoss-users mailing list
> [email protected]
> http://lists.zenoss.org/mailman/listinfo/zenoss-users





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