Hi Zenossers (everybody),

I am Wahyu. Newbie in Zenoss Core 2.4.2, I try to monitor OSN (Optimization 
Service Node) from Bytemobile Inc. I have problems.

1st event
-------------
Field   Value
dedupid         10.225.178.33|sam|||5|[ID 585656 local7.crit] Node: 
10.225.178.33 AlarmID 20, Alarm No. 2162696, Severity: Major, ACTIVATED: 
\"Interface list is empty\"
evid    85d5156b-a7c1-4941-a4e1-eb93172be2fa
device  10.225.178.33
component       sam
eventClass      /Unknown
eventKey        
summary         [ID 585656 local7.crit] Node: 10.225.178.33 AlarmID 20, Alarm 
No. 2162696, Severity: Major, ACTIVATED: "Interface list is empty"
message         

[ID 585656 local7.crit] Node: 10.225.178.33 AlarmID 20, Alarm No. 2162696, 
Severity: Major, ACTIVATED: "Interface list is empty"

severity        Critical (5)
eventState      New (0)
eventClassKey   sam
eventGroup      syslog
stateChange     2009/07/24 17:33:25.000
firstTime       2009/07/24 17:33:24.000
lastTime        2009/07/24 17:33:24.000
count   1
prodState       unknown ('Production')
suppid  
manager         localhost
agent   zensyslog
DeviceClass     /Server/Solaris
Location        
Systems         |
DeviceGroups    |
ipAddress       10.225.178.33
facility        local7
priority        Critical (2)
ntevid  0
ownerid         
clearid         
DevicePriority  Normal (3)
eventClassMapping       
monitor         localhost


2nd event
-------------
Field   Value
dedupid         10.225.178.33|sam|||5|[ID 585656 local7.crit] Node: 
10.225.178.33 AlarmID 20, Alarm No. 2162696, Severity: Major, DEACTIVATED: 
\"Interface list is empt
evid    de1d6549-bd34-46e0-a7db-af3038f232c1
device  10.225.178.33
component       sam
eventClass      /Unknown
eventKey        
summary         [ID 585656 local7.crit] Node: 10.225.178.33 AlarmID 20, Alarm 
No. 2162696, Severity: Major, DEACTIVATED: "Interface list is empt
message         

[ID 585656 local7.crit] Node: 10.225.178.33 AlarmID 20, Alarm No. 2162696, 
Severity: Major, DEACTIVATED: "Interface list is empty"

severity        Critical (5)
eventState      New (0)
eventClassKey   sam
eventGroup      syslog
stateChange     2009/07/24 17:33:30.000
firstTime       2009/07/24 17:33:28.000
lastTime        2009/07/24 17:33:28.000
count   1
prodState       unknown ('Production')
suppid  
manager         localhost
agent   zensyslog
DeviceClass     /Server/Solaris
Location        
Systems         |
DeviceGroups    |
ipAddress       10.225.178.33
facility        local7
priority        Critical (2)
ntevid  0
ownerid         
clearid         
DevicePriority  Normal (3)
eventClassMapping       
monitor         localhost

1st event indicates there is a problem
2st event indicated that the 1st event is solved

My question is Why don't 1st event do clear automatically, although 2nd event 
tells that 1st event is solved?  


I appreciate your help greatly.
Thanks.

Cheer,
Wahyu[/code]




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http://forums.zenoss.com/viewtopic.php?p=37249#37249

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