To me, layer 2 event correlation and suppression is critical.  I am really 
growing to like Zenoss and am using it to do some critical alarming and 
performance collection, but the lack of alarm suppression based on layer 2 
topology (give it a catchy name like "Layer 2 event suppression") keeps me from 
recommending Zenoss to my boss as a comprehensive monitoring system.  If Zenoss 
does L2 correlation reasonably well and allows some manual manipulation of the 
topology, there is no way we could say no to Zenoss.

We run a managed IT service for small to medium-size businesses.  We run our 
own Cisco MPLS network giving each customer his/her own private network.  This 
prevents the L3 event correlation from working at all.  We host shared and 
dedicated Windows-based services (Exchange, SQL, web, file shares, etc.) and 
operate many hundreds of Cisco routers and switches.  Some parts of our network 
are extensive L2-only switch networks where L3 topology and event correlation 
means nothing.

We currently rely on old,old,old NNM for our primary network alarming.  
Topology-based event correlation sucks on that platform, but I have not found a 
reasonable-cost and extensible platform that does it well.  The sales people at 
SolarWinds say that Orion does it but I am skeptical.

So, if you can add only one major feature to Zenoss in the next 6-9 months, 
make it this - I can wait for it while I get used to all the other cool Zenoss 
features.  Hold off on Netflow and any intrusion detection until later, after 
you have a killer event correlation and suppression system.  Experienced 
network operators will absolutely FLOCK to it once they have good event 
suppression demonstrated to them.  

Don't worry about building sweet-looking maps (the current mapping is a real 
disappointment because of slowness and inaccuracy in my network) and if 
topology-based event correlation and suppression works well, the map is just 
not important.

Matt Woodling




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Read this topic online here:
http://forums.zenoss.com/viewtopic.php?p=39242#39242

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