This is Padma from Everest Business Solutions . We have an immediate
with one of our client, Please respond with Resume, Rate and Phone numbers
of the Consultant to the below contact info.. Make sure the Consultant's
skills match the requirement.
*ROLE SABA/CRM Business Analyst *
*DURATION 6 months *
*LOCATION Mountain View ,CA*
ROLE DESC :*
*SKILLS *-Self starter who can work independently and come up to
speed on process and supporting technologies quickly. Provide subject matter
expertise for business customers and technical resources. Often serves as
the subject matter expert. Maintain awareness of business process and
technology solution best practices within a specific business segment.
Responsible for business requirements collection from which applications can
be developed or modified. Often leads collection and analysis of data and
information from business users to understand how systems can solve business
problems, and identifies opportunities for process improvement. Engage and
may lead in collection and analysis of possible project engagements,
documenting project scope (objectives, deliverables, critical success
factors, assumptions, global and regional considerations, and resource
requirements), prioritization, cost/benefit, potential risks, and
feasibility. Engages and may lead in the definition of business requirements
and the research and selection of potential solutions. Produces and may lead
the definition of use cases and functional specifications as well as review
of the content for user guides, training classes, and other end-user
documentation for applications and processes. May lead the development of
functional test scripts representing business processes and the verification
activities that ensure that solutions meet business requirements. Has
established knowledge & understanding of functional testing scenarios at
both business and technical level participates and may own determining the
appropriate level of customer engagement in testing activities. Engages in
and may lead testing activities and ensures that customer interests are
represented in all testing stages. Responsible for traceability of
requirements, translation of business and system requirements into
functional and technical specifications. Alerts team leadership when
traceability appears weak, or is lost. When changes to the requirements
occur, performs the impact analysis and recommends follow-through actions.
Prepares documentation and presentations, and chairs meetings. Understands
the business needs at a strategic level and can correlate problems to one or
more processes, tools or systems. Understands multiple customer contexts
(business processes and IT infrastructure and tools). Recognizes
ramifications of a customer's problem relative to those multiple customer
contexts. Manages customer expectations at all levels. Promotes IT customer
development of measurable business objectives and process improvements.
Provides second level support, relating to business applications and
processes, and escalation support for aging unresolved issues. May lead
interactions with third parties including application service providers and
Excellent interpersonal and communication skills. Experienced in writing
detailed and meticulous business requirement documents, use cases, process
flows and design specification materials. Consistently demonstrates ability
to use innovative ideas to solve problems in a cost effective manner.
Project deliverables and tasks are completed with no open items. Action
oriented with a strong history of owning tasks and deliverables and
completing them on time.
Resource is for Professional Services and Education Services.
Technical expertise with Saba and QuickArrow is REQUIRED.
CRM experience is must.
*Padma* _ *Technical Recruiter*
703.673.7241 *W* | 703 880 7584 *F *| [EMAIL PROTECTED]
*Everest Business Solutions Inc (E2S Corp) *|* **Excellence 2 Solutions*
Consulting, Technology, Outsourcing and Innovation | www.e2scorp.com
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