Do you have any for this position


Looking for a HANDS-ON (NO TRAINING) Cypress Administrator/SME for a long
term contract position located in the Detroit area.

-System administrator for Cypress document management and user interface
-Utilized document management application to monitor print jobs and set up
data formats, user security groups, report criteria for proper distribution
(via intranet).
-Designed and revised electronic forms and collaborated with programmers to
test and coordinate data with forms.
-Consulted with users to determine their form, printing, web search/viewing
-Installed document management software and assisted users with
-Trained and supported users in Cypress document management and web
-Revised/updated customized web pages to suit users' report viewing needs.
-Prepared instructional documentation for utilization of printing system and
Cypress document management software.
-Trained computer operators and tape librarian in use of printing system and
Cypress document management software.
-Trained Help Desk staff and PC Technicians in installation, use, and
support responsibilities of Cypress software.
-Ensured accuracy of forms and print jobs.
-Utilized Unicenter Service Desk to log and track printing, software and
mainframe issues.
-Resolved printing and Cypress software issues logged on trouble tickets
generated from help desk.
-Edited, proofread, and wrote articles for department newslette.r



620 Herndon Pkwy · Suite 200 · Herndon VA 20170
*P* 571.366.8000 x 441 · *D* 571.366.8015 · * F* 866.681.8112**

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