Here is a hot requirement for *< Networking Administrator - Arlington
Heights, IL - 2 Years >.* Please let us know if you have any consultants
available for the earliest submission.

*Position:* Networking Administrator

*Location:* Arlington Heights, IL

*Duration:* 2 Years

*Job Description:*

*Short Description:*

   - Data Services Customer Care Engineer I
   - Single point of contact for dedicated customers seeking technical
   - Proactively monitor customers connections utilizing sophisticated
   network monitoring tools.
   - Provides initial fault isolation, proactive maintenance, status of data
   circuits, and monitoring of customer network equipment.
   - Ensure problems are satisfactorily resolved in a timely manner with
   focus on providing a high level of support for all customers.
   - Once trouble ticket has been created keep customer informed of status
   of ticket and estimated time to repair.
   - Assists in the rapid assessment of both the nature and severity of
   customer problems and initiates calls to various support organizations as
   - Assists in the collection of customer requested data such as traffic
   reports as needed.
   - Use sophisticated tools to track all incoming and outgoing calls and
   - Own calls from beginning to end.
   - Four years of high school, vocational school, or equivalent
   - Minimum one year work experience in a related area and/or time spent
   doing similar work that provides the background for the current position.
   - Individuals should possess minimum CCNA and desired one of the
   following: MCSE, NNCSS
   - Good Customer service skills
   - Self managing, self directing
   - Quick to Learn New Skills
   - Team Worker
   - Excellent Written and Verbal Communication Skills
   - Advanced Analytical Skills
   - Persistent with Tasks
   - Calm, Patient Under Pressure
   - Good Communication Skills
   - Experience in call center environment.
   - Knowledge of Cisco Routers, Cisco Catalyst Switches, Cisco Local
   Director, Ascend Max Series Routers.
   - Configuring Protocols on Cisco Routers.
   - Working experience with network topologies such as: ISDN, Frame Relay,
   T1, T3, DS3, ATM, OC-3 (Sonet), and xDSL.
   - Experience with different protocols such as: TCP/IP, ICMP, UDP, SNMP,
   SMTP, BGP, and OSPF, IPX.
   - Familiar with network monitoring tools and ticketing systems such as
   Remedy, WFA tools, Netcool, Naviscore, EBTA, HP Openview and CiscoWorks.
   - Knowledge of Operating Systems including Unix, Windows
   95/98/ME/2000/NT/XP, Linux, Novell and Solaris.
   - Understanding of LAN and WAN Internetworking Devices: Functions of
   Internetworking, Linking Devices (Repeaters, Bridges, Routers, and Gateways.
   Configuring, Routing IP Addresses, Subnetting and knowledge of Frame Relay
   and ATM Switches.
   - Knowledge of Nortel Networks Router Management plus configuration
   skills of Nortel equipment.
   - Knowledge of VPN/RAS, VoIP Gateways, Unified Messaging, Carrier
   Circuits, Analog and Digital.
   - Knowledge of Internet services such as: DNS, Radius, SIMS, LDAP, NIS,
   DNEWS, etc.

Staffing - Manager

ConfiMinds, LLC.

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