*Hi Partners,*
*Hope doing great.*
*Please let me know if you have any consultant for the following
requirement. *
*Please forward the resumes to [EMAIL PROTECTED] <[EMAIL PROTECTED]>*
* *
*Dnt Call me after sending resume I'll call you if the resume is Suitable
…..*
*Medicare Member and Provider Calls*
Provider LTC calls (HSBC/Nursing Home) non-acute
Medicare Claims Processing
*MLTC Claims Processing* (including provider calls taken by MLTC claims
analysts)
Outbound Calls (Welcome Calls, Disenrollment Survey Calls, Appointment
Scheduling)
1. Document Existing Processes "Current State" - touch-points for providers
and members, workflows, hand-offs, call logs (queues), call routing
2. Document "positive controls" where present/identify GAPS in positive
controls
3. Document proposed changes to existing processes (the teams will make the
recommendations - we just need this person to document the decisions and map
out the new, recommended processes)
4. Document ALL line/support requirements - for calls,claims, and
tele-sales
This includes Operations Call Forecasting/staffing/scheduling/
(inbound/outbound)
Quality Assurance for Claims and Calls
· Reporting
· IT support
· HPS Support
· Mail Room/Routing/
· Training
· Telecom
· HR
Full name:
Email id:
Contact details:
Current Location:
Relocation:
Availability:
Immigration status:
Last 4 digits of SSN#:
Please send updated resume ASAP.
Thanks & Regards
KRIS
Technical Recruiter
Nexgenb Inc.
Phone: 605-277-4881
Fax : 678-343-6807
Email : [EMAIL PROTECTED]
Website: www.nexgenb.com
Yahoo IM: kishoredabond
Gtalk : kris.sss3
Linkedin : www.linkedin.com/in/kishoredabond
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