This is Hareesh from Sriven Infosys Inc. Kindly send me your consultants 
updated Resumes for the below requirement ASAP. 

Please reply me at : hare...@sriveninfosys.com

Title                        :  Technical/Support Engineer 

JOB DURATION  :  12+ months 

LOCATION          :  E. Providence, RI 


F2F after initial phone screen.


LEAD any sort of Technical/Support Engineer.  I DO NOT WANT A JAVA DEVELOPER I 
DO NOT WANT A webshpere admin.  Looking for someone who is experienced with 
Windows, Unix, WEBSPHERE, sql, oracle, db2 is nice and any sort of image 
processing or check processing (CPCS) is huge.  


Required Skills: 

  a.. Monitor, troubleshoot and repair application software issues. Escalate to 
Senior Support technician as necessary. 
  b.. Uses fact finding techniques and analytic tools to identify problems 
  c.. Takes a systematic approach to problem solving 
  d.. Looks beneath the surface to identify root cause 
  e.. Recognizes the need to escalate problems to a higher level 
  f.. Delivers the performance that colleagues require 
  g.. Takes personal ownership for problems-follows through to ensure that 
solutions meet needs. 
  h.. Effectively documents solutions 
  i.. Ensures knowledge transfer to work group/project peers 
  j.. Demonstrates critical thinking 
  k.. Identifies and analyses improvement opportunities 
  l.. Troubleshoots and effectively resolves difficult or unusual problems. 
  m.. Effective in solving problems in a team environment  
Technical Knowledge:

Wintel; Windows XP; Windows 2000; Websphere; Unix; SQL; Oracle; CPCS; DB2 

People Management: 

Provide technical support and coaching to team members

Strong command of English Language



Thanks & Regards

Technical Recruiter
Sriven Infosys INC
Ph: (212)-999-6251 Ext: 218 || Alt: 646-644-2894
Fax: 212-658-9460
Email: hare...@sriveninfosys.com
Web: www.sriveninfosys.com 


Sriven Infosys Inc is an Equal Opportunity Employer. Qualified applicants will 
receive consideration for employment without regard to race, color, religion, 
sex, national origin, ancestry, citizenship, disability, age, military or 
veteran status, and other characteristics. We help our clients, employees & 
partners compete and win!
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