*Hello friends am looking for the – Genesys Engineer with GVP-Solid HP
Server exp*

*Genesys engineer*

*Columbus** Oh*

* *

*The Professional Services engineer(s) should: *

   1. Have in-depth knowledge and working experience in:
      1. Voice networks and the various elements (switching, signaling,
      intelligence network, messaging, directory, notification, etc.).
      2. TDM/VoIP routing protocols call processing (SS7, ISDN, SIP, SIP-T,
      3. *Genesys Voice portal (GVP) version 7 and above, Genesys Framework,
      Genesys SIP Server, Genesys Stream Manager, and Genesys Agent
Desktop (GAD).
      4. Contact Center Fundamentals including Call Routing/Strategy
      Capabilities, CTI, VXML capabilities, and T-Server operations.
      5. *Solid experience with HP Servers* **
   2. Experience with the following preferred:
      1. *IVR coding experience* **
      2. *Speech recognition experience* **
      3. Local and LD switching platforms including Sonus, Lucent, Nortel
      DMS, Nortel Succession.
      4. IP PBX and CPEs
      5. DNS, data collection, monitoring, storage, Web/API.
      6. UNIX, SQL, Oracle, Sybase, shell/script, programming.
      7. System Administration

(3)  Be an excellent communicator, an individual contributor with minimum
supervision, and a team player.

(4)  Be able to perform the following functions:

*Design and Engineering*

   - *Design engineering requirements and specifications based on the
   architecture documentation (developed by client Architecture team)*
   - *During the design process, provide feedback to the client's
   architecture team for the revised architecture document* **
   - *Develop bronze configuration and engineering guidelines* **
   - *Document the engineering design* **
   - Work with client IT organization to support interface and OSS design
   - Work with other Engineering and Project Management groups to facilitate
   detailed design specifications.  (i.e. IP engineering to completed data
   infrastructure design.)
   - Provide technical guidance needed to develop process flows for
   ordering, trouble management, and billing.
   - Review final engineering design documents with client technology teams

*Testing and Certification*

   - Set up physical and logical laboratory infrastructure in support of
   testing and certification
   - Be responsible for lab inventory, connectivity, and equipments
   - *Build test plan and test cases based on the engineering requirements*
   - *Perform testing and certification in the lab* **
   - Work across internal organizations for End to End certification
   - *Build final configuration (Golden Config)*
   - *Document all final results of configurations, testing & certification,
   and bug/issues list* **
   - *Review final certification documents with technology teams* **
   - Review and hand-off to Operations
   - Train Operations
   - Provide support for FVO

****Candidates must be able to pass a background check.   **


*Best Regards*

Nihaki Systems,Inc.
Tel:  732  823  6471*103*

*Cell: 856-457-4875**
Fax: 732 438  6973
Email: **ch...@nihaki.com* <ch...@nihaki.com>
*URL: **www.nihaki.com* <http://www.nihaki.com/>

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