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*Please find let me know if you have any profile matching for below
requirement, thank you in advance, and appreciated your support.*

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*Kindly let me know if you are interested to receive only Hot list from
InfoTech Valley Inc.*

*Note - We are working with a Tier-1 vendor and thus DO NOT submits resumes
if you are not interested other than direct client. Please do not submit if
you have submitted in the past 2-3 months for the same. *

Start Date



ETF Documentation Specialist


Major Bank in NY



*Duration: *



Quote your best $/hr with all inclusive on C2C

The Documentation Specialist has the primary responsibility to gather,
analyze, document, and validate management and operational processing and
procedures for our clients Exchange Traded Funds business, supported by EPIC
application and ETF Interface.

The primary users of this documentation will be operations resources who,
while new to the EPIC application or some of the functionality, are assumed
to have experience in ETF Operations support roles. The Documentation
Specialist will primarily work with subject matter experts from BNYM as well
as with the production staff supporting ETF management functions.

The primary responsibilities of the Documentation Specialist include:

Eliciting and documenting current policies, processes, and procedures from
Client and client business users and subject matter experts
Working with these resources to develop new policies, processes, and
procedures specific to a given engagement
Defining and documenting the new and revised policies, processes, and
procedures using text and graphical process flows as necessary
Developing training materials to indoctrinate new or experienced hires into
the policies, processes, and procedures
Developing training materials to support new functionality within EPIC
application and ETF Interface (including rollout to the Global markets)
resulting in the creation of a user guide/training manual for each.
Assisting in the operational rollout and support of the new functionality,
policies, processes, and procedures including modification of these
documents during the "shakedown" period of the new operation

The successful candidate should have a minimum of two (2) years of
experience as a Documentation Specialist, as well as:

Experience in Exchange Traded Funds operations and Mutual Fund Accounting
would be a plus
Strong skills in Microsoft Office applications, including Word, Excel,
PowerPoint, and Visio
Very strong written and verbal communication skills
Effective professional relationship building skills
Consensus building and facilitation skills

Bachelor's Degree in English, History, or a field that emphasizes writing
skills preferred

Thank you,
Niyaz Sainudeen | Infotech Valley, Inc.
Work 610-419-9034 ext:111 | Cell 610-360-2100 | Fax 610-419-9035|
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