*VSAT Engineer(Job #231)*
Contract to Hire (after 3-6 months)
Location: San Diego, Orange County or Los Angeles.
Will require on call status every third week 24/7.
US Citizens/US Perm Residents Only
The Commercial Business Services BU/Network Services Line currently has an
opening for a Sr. Field Engineer.
JOB DESCRIPTION: Scope: Responsible for performing customer support
activities involving the installation, modification and repair of satellite,
networking and wireless equipment and systems. Conducts onsite installation
and testing of equipment to ensure proper working order. Isolates equipment
start-up malfunctions and takes corrective action. May make technical
presentations. Trains customer personnel in equipment operation and
maintenance responsibilities. Represents the company in a customer support
role and is responsible for customer's satisfaction with equipment and
servicing. Administers company policies that directly affect subordinate
employees. Recommends changes to unit or sub-unit policies. Works on complex
problems. Frequently interacts with customers and/or functional peer group
managers. May interact with senior management. Interactions normally involve
matters between functional areas, other company divisions or units, or
customers and the company. Acts as the principal point of contact with
end-users of VSAT satellite networks. Performs second-level phone support to
customers in troubleshooting network issues. Phone support involves
international locations and may involve after-hours work. (Note: working
hours are flexible when this situation occurs.) Occasionally travel to
customer locations to perform site surveys, installation, commissioning, and
maintenance of VSAT and other wireless networks. Plans and conducts
operation and maintenance training of VSAT and other wireless networks. May
serve in a lead role, and must have a highly developed capability to
effectively train others. Examine existing network systems and make
recommendations on improvements or optimization.
Education: Bachelors Degree in a computer-related, engineering, or
scientific field, at least four years of VSAT or network technical
experience; OR a High School Diploma, at least eight years of VSAT network
Required Skills: Able to read, write, and verbally communicate, and compose
correspondence and/or reports at a level to solicit or explain information
that is complex or technical. Must be able to provide technical phone
support to customers and filed engineers in foreign countries for whom
English is a second or third language. Must be able to install and
troubleshoot baseband and RF network equipment.
Desired Skills: Familiarity with theory, operation, installation, and
maintenance of commercial VSAT satellite networks.
Thanks & Regards,
Voice : 847-403-3200
Fax : 847/577-2568
Y IM : jas_vishwak
It is not a solicitation attempt!!!To be non-recepient/s, Please revert to
us, indicating "REMOVE" either in the subject line or in the Text. We
Apologize for the Inadvertent Incovenience.
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