Dear Partners,
I have the following immediate position:

Aspect Telecommunications Engineer



Scottsdale, AZ

6 months
Minimum Requirements 
2+ years experience in programming on enterprise or department servers or systems preferred with 2 or more years of closely related Call Center Technology Integration Systems Engineering experience. 

Aspect ACD

Aspect ECS and Contact Server 6.x

Aspect eWFM

 Have a basic understanding of IVR and telephony interfaces to CTI systems

Demonstrated experience supporting a complex contact center environment.

Understanding of telephony environment as a whole (ACD, IVR,  Oracle, UNIX, voice network, etc.)

Telecommunications voice network /PBX /ACD

Working knowledge of Microsoft's desktop applications suite, UNIX, SQL Server and Oracle

Excellent communication skills, written and verbal



ZealTech Inc.
Phone:510.870.5025 * Cell: 510.449.5280 * Fax : 510.372.0571

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