Hi All,


Hope you are doing well!!!!


Please Send me the suitable profiles to 



With rate confirmation Contact Details with Current Location.


Position: Voice Business Analyst - IVR, PBX, Avaya

Location: Nashville, TN

Duration: 4-6 Months

Best rate: $38/hr 


Job Description:


      Voice Business Analyst - IVR, PBX, Avaya
      This is a contract opportunity to perform business analysis functions 
surrounding IVR and Call Routing technologies projects. You will work with 
cross functional teams including IT, Client Services, and Operations to develop 
high level Vision Scope statements, process and business flows, and 
present/future processes. Understanding business needs in addition to Voice 
technology will be a major part of this role. Be a participant along with 
managing the coordination of problem definition, high level requirements, 
production validation, post initiative trending and analysis. Requirements 
include 5+ years of focused Business Analysis experience, strong Voice Industry 
experience including IVR, PBX, Avaya, and Call Processing Flows.

      Required Skills:


      Business Analyst; Avaya; IVR; PBX; Call Processing Flow

Thanks & Regards,

Sophia Jones
Technical Recruiter
Data Group, Inc.
Certified Minority Women Owned Business Enterprise (MWBE) & Small Business 
Enterprise (SBE)
|Office: 1 - 732 - 791 - 2348 xtn: 250| Fax: 732 - 907 - 1174 |Email: 
sop...@datagroupinc.net|Website: www.datagroupinc.net|
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