.         Actual "production support" 


.         Clear and concise communicator 


.         Depth of experience



Deliverables Requested:


This position is for day-to-day operational support, implementation,
integration and maintenance of toolsets. Must have a deep technical
understanding of the technology internals, (this position is not for a
front-end or casual user of the mentioned tools).

- Contribute to the planning, design, and implementation of Maximo 6.2 and
7.1 (including workflow, TADDM, TSRM, TAMIT and CCMDB solutions,
infrastructure and related software and hardware components.

- Works in a collaborative team environment with a professional,
business-focused attitude and courteous manner towards clients, partners and
peers. Maintains system integrity and availability for the user community. 

- Translates business needs into functional solutions within Maximo and
related technologies.

- Works with vendors to provide upper level support of products and provides
operational team support structure with rotational 7x24 support.

- Responsible for the production of the technical analysis, design, build,
and test of custom reports, interfaces, conversions, or enhancements. 

- Projects will include the installation, configuration and support of
CCMDB, TSRM Service Request, TSRM Change Management, TAMIT Asset Management,
at the most technical of levels.

- Ability to work independently with little or no supervision. Must be able
to work on multiple projects simultaneously, meet project deadlines, and
work under pressure.


Skills Required:


- 4+ years experience with systems management tool suites and technologies

- 2+ years analysis, design and development experience or equivalent

- Professional experience in two or more of the following technology areas: 

        . Technical Support of incident, change, and asset management

        . Network, Database, Server OS (Windows/Unix)

        . Programming, scripting and automation methods 

        . Integration of multiple commercial-off-the-shelf toolsets

- Experience with technical implementation and support of IBM Maximo on a
J2EE platform connected to Oracle 10g for Asset Management, Change
Management, Incident Management and Configuration Management

- Installs, Implements, Configures, Architects, Administrates and Integrates
TSRM, TAMIT, CCMDB, TADDM, CCMDB, Maximo (including workflow)

- Specific experience with technical implementation and support of IBM TADDM
for the topology management and technical integration into CCMDB.

- Must be familiar with J2EE development tasks 

- Must be proficient in Windows and UNIX OS product internals, advanced
debugging, and software integrations

- Must be familiar with Websphere including JVM log content and deployment
processes as required by mentioned tools.

- Good understanding of enterprise server security technologies, networking
& security protocols, authentication schemes and technologies, operating
systems, Active Directory.

- Should be familiar with both workflow and escalation design and

- Should be familiar with ITUP (IBM Tivoli Unifies Process) and ITIC (IBM
Tivoli Integrated Composer)

- Should be familiar with integrating with Active Directory and LDAP for
authentication and TPAE (Tivoli Process Automation Engine)

- Experience integrating systems management solutions to CMDB/CCMDB.

- Experience with Perl, VB, batch and Unix shell scripting.

- Candidates should be capable of recommending options, designing,
implementing and supporting solutions that will align technologies with
business requirements in support of customers. Familiarity with Oracle


- Responsible for system upgrades and product patching, as well as
participation on a 24x7 on-call support.

- Excellent communication, customer service, people skills.




Thanks and Regards,



Triune Technologies Inc.



3150 Almaden Exp #111

San Jose, CA 95118

D: (408) 414 5915/(408) 269 0061 x 115

Toll Free: 1-866-939-3613

f:  (408) 904 5253


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