Hi Folks,

Hope you are doing fine.

This is *Nasser* working for *“Vyshnavi Infotech”* I am trying to fill
the *Technical
Writer & Quality Assurance/Tester* position located in *DC.*

Please let me know if you have any Consultants with all  the required
skills, please contact me at your earliest convenience. Also, please send an
MS Word version of the resume with contact information. I also need your
most competitive bill rate included.

* *

*Position Title:                         **Technical Writer & Quality

*Work Location:                      **DC***

*Duration:                               6**+ Months*

As a member of the Web Integration Team, Quality Assurance and Customer
Relationship Management Group, the successful candidate will be responsible
for providing Technical Writing, Software Testing and Quality Assurance
Support for the Intranet, Extranet and Internet Web Applications to ensure
quality standards. This role may also require development of Surveys. The
ideal candidate will be comfortable working on multiple projects, dealing
with different levels of stakeholders, and will be familiar with the
Software Development Life Cycle artifacts, Software Testing, Planning and
coordination, based on industry best practices and standards (e.g., ITIL,
SDLC, Six Sigma, CMMI) within the scope of the following two primary

* *
*Software Documentation, Testing & Quality Assurance (Primary Role)*

The selected candidate is expected to apply the latest best practices of
software quality and quality metrics and apply structure and expertise to
continually reduce the test costs and risks associated with changes, and
work with multiple groups across the organization, both technical and
functional, for ensuring quality through all stages of the software
development and change management life cycles.  The primary responsibility
and objective, involved with change management is to identify test
requirements and risks, ensure the change request timeliness, accuracy,
quality, completion, and compliance with change management policies and

*Specific Roles and Responsibilities*
* *

   - Develop written information about the client's Intranet, Extranet and
   Public web application systems that aid in their development, use, and
   support. Outputs will include a range of documents to be read by both
   technical and non-technical personnel across all departments.

   - Liaise with project stakeholders to define and identify business
   procedures, establish and deliver documentation needs for software
   applications, and analyze IT project requirements to determine types of
   documents needed

   - Collaborate with project managers and developers to collect and
   interpret technical information. Also liaise with the graphics department to
   plan the layout, graphical elements and document formatting. Ensure that
   final documents are usable, of high quality, and in compliance with SDLC

   - Plan, design, research, write, and edit a range of documents, including
   user guides and manuals, technical specifications, training materials, user
   policies, and proposals, for both print and online media. Edit documentation
   of other IT staff to create unified and consistent documents. Establish,
   communicate and maintain documentation standards, and provide training where
   required. Maintain the currency and accuracy of all documentation.
   - Provide Software Testing of Intranet, Extranet and *.ORG applications
   to support Security Patches, Hot Fixes, Disaster Recovery,
   High-Availability, and other upgrade/integration initiatives that are
   - Survey Development using CVENT Online Survey Tool.
   - Use of Mercury Quality Center, Quick Test Professional and Load Runner
   to test software application requirements, coordinate, schedule and carry
   out testing activities, review and design testing process, procedures,
   templates, and metrics; development and maintenance of test suite libraries;
   creation of well defined, reusable test scenarios for new and existing
   applications and enhancements per test cycle, execute tests, track,
   document, and proactively communicate the results of the testing exercise.
   Test suites will be required for the Intranet, Extranet and *.ORG
   - Recommend and implement QA tools, workflow, and process improvements
   consistent with customer demand, existing resources, and enterprise
   strategy. Display leadership in automating QA processes and improving QA
   - Develop metrics and implement measurements to quantify the
   effectiveness of QA processes, analyze collected data to determine cause and
   effect, recommend process improvements and establish ongoing reporting

*Tier 2 Support (Secondary Role)*

This role also requires extensive liaison and trouble-shooting with end
users across the organization, Application Developers, Service Management
staff, Engineers, Network Administrators, and business users to resolve
incidents that have been escalated to the Web Integration Team.
* *
*Specific Roles and Responsibilities *

   - Respond to and resolve Tier 2 Incidents that are escalated to the Web
   Integration Team and providing customer technical support needs.
   - Provide (backup) Customer Support to inquiries that may be received in
   the Client Webmaster Support Email Account
   - Conducting analysis and trouble-shooting over the phone and
   occasionally in-person for end-users. Remain knowledgeable and stay current
   of service offerings, current industry products and technology

* *
*Skill Set Description:*

   - Team player and ability to work effectively in a diverse environment;
   excellent oral and written communications, writing and interpersonal skills
   and be able to work well under pressure and time constraints
   - Exceptional interpersonal skills, with a focus on rapport-building,
   listening, interviewing and collaboration skills. Ability to conduct
   research into a wide range of computing issues as required and to absorb and
   retain information quickly
   - Working knowledge of Mercury Quality Center, Quick Test Professional,
   and Load Runner
   - Understanding of software development life-cycle processes (SDLC)
   quality assurance life-cycle processes (QALC), and Quality Audit practices,
   including test methodologies, automation scripting, execution, and analysis.

   - May be requested to work some evenings and weekends in support of
   software release and verification testing -- some of these tests may be
   performed remotely.
   - Experience with SharePoint, Microsoft Application Center Test and/or
   Mercury suite (Quick Test Professional, Quality Center), and Microsoft
   Office productivity suite. Familiarity with Team Foundation Server/Team
   System and Visual Studio .NET is a plus.
   - Formal knowledge of Business and Technical Requirements Analysis
   - Education: Bachelor's Degree or above

* *

*Reply ASAP as this is an Urgent requirement.*

Thanks and Regard,

*Nasser** *

Email- nas...@vysinc.com

*Vyshnavi InfoTech Inc; *

Herndon, VA 20170

Phone# (703) 953 2927

Fax# 703 547 0135

*Note: This is not an unsolicited mail. If you are not interested in
receiving our e-mails then please click "Remove".  *

* *

To find more about my Company please visit

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