Hope you are doing great…!!!!

Please go through the below job description and let me know if you have any
consultants interested in this position. If yes, please send their updated
resume ASAP.

* *

*Position:**                        Avaya Certified Telecom consultant***

*Start Date:**                      ASAP***

*Duration:**                         3+months***

*Location:**                       Harrisburg, PA***

*Short Description*:

Face to face interview in Harrisburg required

*Required Certifications:*

*Avaya Certified Associate IP Telephony Required *

Engagement Type: Contract

*Short Description*:

Program Manager directs controls, administers, and regulates an enhancement
or development program. PM is the individual ultimately responsible to the
agency. The PM’s primary responsibility is to drive the entire effort from
start to finish.

*Complete Description*:

The job responsibilities will include the development of new call centers,
supporting the current call centers, resolving problems reported by our call
centers, maintenance of hardware associated with the call centers, ensuring
each system is backed up properly, suggest ways to enhance our productivity
with the new system, Support the predictive dialer, communicate effectively
with Unisys and Avaya support personnel and mentor the current revenue staff
on the systems.

They must have good people skills since they will be dealing with each of
our call center personnel.


Req’d / Des’d   Amount of Experience*

Avaya Communication Manager Software Admin 4.0 or higher


Avaya Certified Associate – IP Telephony
Required           3  Years

Professional Services System Application Specialist
Required           3  Years

Avaya Voice Portal 4.1 or
higher                                                  Required
3  Years

Avaya Interact Center 7.1
support                                                Required           3

Avaya IP Agent 7.1
3  Years

Avaya Call Center 4.1 and Call Management System rel. 14
Required           3  Years

Red hat 4
Desired             3  Years

Proactive contact
3.0                                                                  Desired
            3  Years

S8720 PBX & G650 PBX hardware
Desired             3  Years

*   Certification and Screening Criteria *

Avaya Certified Associate -- IP Telephony - Required

Question 1:

A face-to-face interview is required. Can your candidate interview in person
in Harrisburg?

Question 2:

The work site is in downtown Harrisburg. Parking is not provided by the
client. Have you discussed parking arrangements with your candidate?

Question 3:

This agency requires a $20 badge fee payable by check on the first day of
the engagement. The fee is non-reimbursable to the client, but your resource
will be provided with a receipt. Have you discussed this fee with your

Question 4:

The Avaya Certified Associate -- IP Telephony certification is required for
this position. Has your candidate completed this certification and have you
included that on the resume?

Question 5:

An extension past June 30, 2009 is possible, but not guaranteed. Have you
discussed the duration with your candidate?

We offer genuine opportunities and try our best to provide legitimate
feedback in a timely manner. But the Clients take their own time reviewing
resumes and scheduling interviews. Hiring’s have slowed down in the recent
past and therefore please be tolerant while we go through the hoops.

Please send only those candidates who have all the must have experiences and
can provide verifiable references from last 1-2 years of projects done in

Please respond with only your pre-existing W2/H1 employees. We reserve the
right to work directly with all others.

Best Regards


Sure IT Solutions Inc.

1801 W Queen Creed RD, Suite # 3, Chandler, AZ 85248

Tel: (602)-334-4209 Fax: (866) 322-0121

Email: prasad.sur...@gmail.com


YIM: prasad548

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