*Please send me profiles to n...@e-zencomp.com 609-945-2911.*
We Have Client Requirement for this Position* *
Please find the job description below and kindly revert back to me with your
*updated word format resume with complete contact information and Rate
*Operations Analyst (Lotus Notes, AD, Novell) *
*Location: Louisville, KY*
*No. of Positions: 4*
*Job Type: 6 months (Contract to hire)*
*Software Experience Required:*
· Active Directory,
· Lotus Notes,
· Analysts should understand regulatory and technical theory that
underlines *IT Security Administration* operations.
· They should understand basic principles of *IT Governance.*
· Knowledge of security access and controls as they relate to
security on systems, applications and database layers.
· Excellent customer service skills.
· Excellent verbal and written communication skills.
· Have an understanding *of ITIL concepts (perhaps including ITIL
Foundation Certification). *
· Analysts should be knowledgeable of Microsoft Office products.
· Have the ability to deal with stressful situations when providing
guidance to customers
· Problem Solving and Implementation/Execution
· Effectively leverages available resources (Technical, people and
time) to accomplish project objectives and return on investment. Organizes
and manages multiple priorities and/or access requests using appropriate
methodologies and tools.
· Differentiates between symptoms and root cause - effectively
handles resolution or hand-off of both components.
· Excellent customer service, setting expectations and follow through
ensuring customer satisfaction.
· Provides centralized end user technical support for security on
systems, applications and database layers; responds to users technical
questions; is capable of using tracking software to log and track problems.
· Provides direction and implementation of security and access
controls on systems applications and databases.
· Ability to multi-task
· Phone, email and incident ticket support from a security/customer
service aspect, while also reviewing applications from external parties
Thanks & Regards,
EZEN Computer Services, Inc.
Ph: (609)-945-2911, Fax 609-452-5613
n...@e-zencomp.com || www.e-zencomp.com
Yahoo ID: rao.ez...@yahoo.com
You received this message because you are subscribed to the Google Groups
To post to this group, send email to email@example.com
To unsubscribe from this group, send email to
For more options, visit this group at