*Please send me profiles to n...@e-zencomp.com 609-945-2911.*

*Dear Partners,*

We Have Client Requirement for this Position* *

Please find the job description below and kindly revert back to me with your
*updated word format resume with complete contact information and Rate
confirmation, ASAP*

* *

*Operations Analyst (Lotus Notes, AD, Novell)                           *

*Location: Louisville, KY*

*No. of Positions: 4*

*Job Type: 6 months (Contract to hire)*

*Software Experience Required:*

·        Active Directory,

·        Novell,

·        Lotus Notes,

·        Unix,

·        SQL,

·        Oracle

*Job Description:*

·        Analysts should understand regulatory and technical theory that
underlines *IT Security Administration* operations.

·        They should understand basic principles of *IT Governance.*

·        Knowledge of security access and controls as they relate to
security on systems, applications and database layers.

·        Excellent customer service skills.

·        Excellent verbal and written communication skills.

·        Have an understanding *of ITIL concepts (perhaps including ITIL
Foundation Certification). *

·        Analysts should be knowledgeable of Microsoft Office products.

·        Have the ability to deal with stressful situations when providing
guidance to customers

·        Problem Solving and Implementation/Execution

·        Effectively leverages available resources (Technical, people and
time) to accomplish project objectives and return on investment.  Organizes
and manages multiple priorities and/or access requests using appropriate
methodologies and tools.

·        Differentiates between symptoms and root cause - effectively
handles resolution or hand-off of both components.

·        Excellent customer service, setting expectations and follow through
ensuring customer satisfaction.

·        Provides centralized end user technical support for security on
systems, applications and database layers; responds to users technical
questions; is capable of using tracking software to log and track problems.

·        Provides direction and implementation of security and access
controls on systems applications and databases.

·        Ability to multi-task

·        Phone, email and incident ticket support from a security/customer
service aspect, while also reviewing applications from external parties

Thanks & Regards,
Narasimha Rao
Resource Manager
EZEN Computer Services, Inc.
Ph: (609)-945-2911, Fax 609-452-5613
n...@e-zencomp.com || www.e-zencomp.com
Yahoo ID: rao.ez...@yahoo.com

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