Urgent----*Genesys IVR Developer* --------IA or OH--------Direct Client

Send the resumes only on *s...@cy-tec.com*

*Genesys IVR Developer*

Des Moines, IA or Columbus, OH

Contract to Hire

Rate is $45/hr all inclusive

*Genesys-IVR, **Syntellect IVR, **Complex Contact Center Experience, Genesys
CTI Routing experience, Genesys Reporting*

Complete Description:
Under general direction, have duties of instructing, directing, and checking
the work of less experienced staff. Leads a team that formulates and defines
systems scope and objectives based on both user needs and a thorough
understanding of business systems and industry requirements, Devises and
modifies procedures to solve complex problems considering computer equipment
capacity and limitations, operation time, and form of desired results.
Includes analysis of business and user needs, documentation of requirements,
and translation into proper system requirement specifications, Not only
possesses full technical knowledge of most phases of systems analysis, but
also considers the business implications of the application of technology to
the current and future business environment. Acts a team leader for projects
with moderate budgets or of a short to intermediate duration

Thanks and Regards

Syed Muzaffer Ali

CyberTec Inc

703 544 3910

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