I got a support query personally addressed to me (and I responded politely). I'm not sure how it is that I looked like the best place to ask, but I did notice that the zim-wiki.org doesn't address this very well.
The Bugs page tells you where to file a bug but not where to ask non-bug questions. The Contribute page has a misplaced "Contact" section inviting the reader to join the mailing list, but I don't think everyone looking to ask a question would find this. Jaap, or whoever is the web site maintainer: Can we please have a Contact section on the Home or About page that says explicitly and concisely: User questions and development discussion: [url] View bugs or open a new bug: [url] Thanks! _______________________________________________ Mailing list: https://launchpad.net/~zim-wiki Post to : firstname.lastname@example.org Unsubscribe : https://launchpad.net/~zim-wiki More help : https://help.launchpad.net/ListHelp