What is the best way to check why a shutdown fails for a zone in Solaris 10?
Customer is getting d.so.1: su: fatal: libc.so.1: open failed: No such file or directory upon shutdown They stated: 1) When we login the child zone from the global zone, it is going to be held when using "zlogin -c cropsys" command 2) When we try to shutdown the "cropsys" zone it show the fallowing massage " ld.so.1: su: fatal: libc.so.1: open failed: No such file or directory" I am wondering if I should have him check the following items and would these make a good doc to troubleshoot shutdown problems with zones: Could libc binary be corrupt? Should I have them check the patch as well as svc.startd patch 121265-03, 125100-04, 119685-10, 121921-02 # grep /usr/sbin/init /export/<zone_name>/var/sadm/install/contents In this case "SUNWcsu" zlogin and run the following: <zone_name># pkgchk SUNWcsu <zone_name># pkgchk -l -p /usr/sbin/init What else effects startup of zone and or init6? # more /var/svc/log/system-zones:default.log # more /export/<zone_name>/var/svc/logs/...(svc.startd.log) what others should I have him check? # truss -alefo /var/tmp/truss -vall -p `pgrep -z <zone_name> svc.startd` # grep -i <zone_name>/var/log/syslog # grep -i <zone_name> /var/adm/messages # more /export/<zone_name>/var/adm/messages if file exists -eliminate crontab tab scripts if applicable Is there an "/var/adm/sulog" for zones? Should I have cu check last and could there be a stale services? How do you check that? Should I use this from the alias FAQ: Q: I created a zone and booted it, but it doesn't work. What should I do? A: The most common problem is that the zone doesn't have its system identification information yet. You can determine if this is the problem by running "ps -fz " in the global zone. If the output only shows zsched, init, and a (3-6) processes related to SMF (/lib/svc/..., /usr/sbin/svccfg) then system identification is not complete. To complete this, attach to the zone's console by running "zlogin -C " in the global zone, pressing once, and following the instructions. [March 2006] To make sure it is installed properly? Anything else, Or if there is a better way to go about this? If I get this data together, I can write a document and this could limit emails to this alias. Your assistance is greatly appreciated, TIA, Jill =========================================================================== Jill Manfield - TSE-OS Support Team email: [EMAIL PROTECTED] phone: (800)USA-4SUN (Reference your case #) address: 1617 Southwood Drive Nashua,NH 03063 mailstop: NSH-01- B287 Mgr: Mike Gauthier: [EMAIL PROTECTED] Submit, View and Update tickets at http://www.sun.com/service/online DAYLIGHT SAVINGS TIME The U.S. Energy Policy Act of 2005 mandates that Daylight Saving Time (DST) in the United States of America start on the second Sunday in March and end on the first Sunday in November starting in 2007. To see how your Sun System or Software may be affected, please visit http://www.sun.com/dst This email may contain confidential and privileged material for the sole use of the intended recipient. Any review or distribution by others is strictly prohibited. If you are not the intended recipient please contact the sender and delete all copies. _______________________________________________ zones-discuss mailing list email@example.com