Koch Marc wrote:
> 
> Please let me ask your advice on how to realize the following:
> 
> I would like to build an application for handling development requests.
> These requests should be submitted by our end-users through our Intranet to
> my team. We then look at each new request and dispatch it to one or more
> development team for approval (or rejection). At this stage:
> - The end-user should be able to see that his request has been dispatched
> - The concerned development team(s) should see that there is a new request,
> they could look at it and accept it or reject it and give a comment
> When all the teams have replied, my team would add a summarized comment to
> the request and the end-user should be able to see this. At this point, the
> request handling for my team is at its end.
> 
> Requests should be submitted by a Web-Form and may contain an arbitrary file
> (eg. Word Document).
> The end-user and the development team should see only what they are
> concerned with.
> My team needs a global overview.

Check out the Tracker product:

http://www.zope.org/Members/klm/TrackerWiki/FrontPage

HTH,

Michael Bernstein.

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