Adam Acord wrote:
I'm looking for ideas on how to implement a call logging/helpdesk
ticketing system utilizing Plone.
Why? For any kind of real load at a helpdesk, Plone is totally the wrong
solution for scalability reasons.
I'm not looking for anything sophisticated, but useful. I also saw a
posting on the sf list that mentioned "mailmanager," so I'm looking
into that, too.
I'd certainly try MailManager 2.0, it's built to handle the kind of
loads you're likely to experience here...
Simplistix - Content Management, Zope & Python Consulting
Zope maillist - Zope@zope.org
** No cross posts or HTML encoding! **
(Related lists -