I recently bought a new BC-21 print head off the internet. When I put it in my printer and close the door, the error light keeps blinking and the cartridge will stay in the center. When I turn off the printer the cartridge is still in the center of the unit. When I try to print I get a communication error. It seems to me that the printer is not recongizing that there is a cartridge installed. Now, when I use my Apple all black cartridge, it works just fine. The person I bought the color cartridge from has offered to replace it for me, but before we start exchaning cartridges I want to make sure there is not a computer setting that I need to reset. I am using MacOS 7.6.1 with QuickDraw GX drivers. Thanks, Andrew
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