Thank you for your help Mel, installing a new driver didn't accoplish
anything.  Andrew Conachey


On Sat, 12 Mar 2005 23:58:32 -0500, Melvyn & Edith Halbert
<[EMAIL PROTECTED]> wrote:
> >
> >Message-ID: <[EMAIL PROTECTED]>
> >Date: Fri, 11 Mar 2005 16:50:37 -0600
> >From: Andrew Conachey <[EMAIL PROTECTED]>
> >Subject: [1st] Stylewriter 2400 Problem
> >
> >I recently bought a new BC-21 print head off the internet. When I put
> >it in my printer and close the door, the error light keeps blinking
> >and the cartridge will stay in the center. When I turn off the printer
> >the cartridge is still in the center of the unit. When I try to print
> >I get a communication error. It seems to me that the printer is not
> >recongizing that there is a cartridge installed. Now, when I use my
> >Apple all black cartridge, it works just fine. The person I bought the
> >color cartridge from has offered to replace it for me, but before we
> >start exchaning cartridges I want to make sure there is not a computer
> >setting that I need to reset.
> >I am using MacOS 7.6.1 with QuickDraw GX drivers.
> >Thanks,
> >Andrew
> >
> 
> I have had a similar problem with two Canon BC-21 cartridges.  One never
> worked at all, while the other worked for a year or more before it
> developed the problem; nothing I did in the way of installing brand-new ink
> tanks or cleaning the cartridges with alcohol or warm water had any effect.
> 
> I believe that the circuitry in these cartridges has failed and that is why
> the printer does not recognize their presence.  As far as I know, there is
> no remedy except to discard the bad cartridge.  You should accept the
> seller's offer to replace it.
> 
> Changing your driver software will not help.
> 
> Mel Halbert
> 
> 
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