Rich, I have to say the latest MS rep we had was absolutely excellent. :) I won't say his name, but he's out of the Dallas offices, and we all would request him again in the future.
He really tried to sit there and troubleshoot, and when he couldn't he got all the right resources together to solve most of our issues. Jef -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rich Milburn Sent: Monday, January 19, 2004 7:41 AM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] MNS user flag - fixed Nice to hear that they did look at the source code though when they felt they needed to - I've seen other companies pass around a call for weeks trying to figure out something like command line parameters of their own product, and a simple query to the developers would have resolved the issue. -----Original Message----- From: joe [mailto:[EMAIL PROTECTED] Sent: Friday, January 16, 2004 4:55 PM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] MNS user flag - fixed Thanks for the info, I was curious on that after seeing the initial post. That shouldn't have required them to look at source code... That sucks. Good example of poor documentation both publicly and internally. joe -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jef Kazimer Sent: Friday, January 16, 2004 11:54 AM To: [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: [ActiveDir] MNS user flag - fixed Last week I posted here questioning what the UF_MNS_ACCOUNT user flag was and how it got on my users. We were getting the "Procedure cannot be found" error when resetting their passwords. After talking with MS, they looked at the source code to determine it is related to the Netware services from a previous domain. There are KB articles related to it, but it never references the User flag so I could not find it. Searching on NWLOGIN will bring it up in the KB. Anyway, the corruption we had was due to userparameters for the user obkect containing values related to the Netware that the DLL no longer existed for. Writing scripts to grab the UP's parse them to validate they only contained NW info, and then NULLing them solved our problem. I am going to assume MNS stands for Microsoft Netware Services. :) I just wanted to share in case anyone here runs into this problem in the future, and it should be googled in the archive. :) Jef Abbott Labs List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ -------APPLEBEE'S INTERNATIONAL, INC. CONFIDENTIALITY NOTICE------- PRIVILEGED / CONFIDENTIAL INFORMATION may be contained in this message or any attachments. This information is strictly confidential and may be subject to attorney-client privilege. This message is intended only for the use of the named addressee. If you are not the intended recipient of this message, unauthorized forwarding, printing, copying, distribution, or using such information is strictly prohibited and may be unlawful. If you have received this in error, you should kindly notify the sender by reply e-mail and immediately destroy this message. Unauthorized interception of this e-mail is a violation of federal criminal law. Applebee's International, Inc. reserves the right to monitor and review the content of all messages sent to and from this e-mail address. Messages sent to or from this e-mail address may be stored on the Applebee's International, Inc. e-mail system. List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/
