I have implemented it with AD and it works just fine. If you need help with it check out their forums at: http://www.liberum.org/snitz/default.asp
HTH, Rick -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Douglas M. Long Sent: Tuesday, November 16, 2004 2:30 PM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] OT: helpdesk software Have you integrated this with AD? Know anyone who can point me in the right direction on how to do so? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Wassell Sent: Tuesday, November 02, 2004 11:01 AM To: [EMAIL PROTECTED] Subject: RE: [ActiveDir] OT: helpdesk software Liberum is a nice, free alternative if open-source is an option, although production on the project has slowed quite a bit over these past few months the software is still very functional and does meet all of the requirements that you mentioned. http://www.liberum.org/ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jason Benway Sent: Tuesday, November 02, 2004 10:19 AM To: '[EMAIL PROTECTED]' Subject: [ActiveDir] OT: helpdesk software I'm looking into helpdesk software. I need integration into active directory, a web interface, and the biggest issue. I want to be able to use email to open and track the tickets. I want the user to be able to send an email to an internal email address, the tech replies to the email which gets sent back to the helpdesk app. The tech and the user can continue to use email to correspond back and forth. Each time the emails pass though the helpdesk software and the thread is tracked so it can be viewed in the helpdesk app. Anyone seen/use anything like this? Thanks,jb List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/ List info : http://www.activedir.org/mail_list.htm List FAQ : http://www.activedir.org/list_faq.htm List archive: http://www.mail-archive.com/activedir%40mail.activedir.org/
