This is not a flow chart but some things to do.

You can "query cont" to see if the tape has data on it.  If it doesn't then
see if it is a DBbackup, look at volhistory.

If it does have data, then where is it?  "Query libv libx volume" will show
if it is in a library.  If yes, I then update vol xxx acc=reado and then do
a "move data" on it to clean it off.  If this works, I decide to keep it or
scrap it.  I usually scrap them after three problems.

If it is not in the library check "q drm" or "q volhistory" or "query media"
and try and decide what to do.  If you can not find it anywhere and it has
data on it then you need to declare it destroyed and do a restore and hope
that all the copy tapes are good. You can use preview=yes to find which copy
tapes that you will need.

To try and catch this early I have scripts that do things.  One reports all
tapes readonly and all tapes unavailable (both in library and out).  Once a
week I audit a group of tapes in the library.  I do the groups by the last
number in the label.  Thus on this Wed I do all that end in 3 and next Wed I
do all that end in 4.  In ten weeks I will have audited all my private data
tapes in the libraries and then start over again.  These audits find bad
files as well as bad tapes.  This way I am proactive and try and find them
before a client finds them during a restore and fails.

Hope this helps (this may not be the best but is how I am doing it),


--
Phillip Ford
Senior Software Specialist
Corporate Computer Center
Schering-Plough Corp.
(901) 320-4462
(901) 320-4856 FAX
[EMAIL PROTECTED]



-----Original Message-----
From: Mark Bertrand [mailto:[EMAIL PROTECTED]]
Sent: Friday, February 15, 2002 8:27 AM
To: [EMAIL PROTECTED]
Subject: Tape Flow Chart Needed


Hi All,

I am pretty new to TSM administration and I am still confused about finding
out a tape status. We have had some tapes that have caused I/O errors in our
library and tape drives. I know that some of these tapes were checked out
but do not know how to ensure that they don't contain any needed data
without being able to check them in due to I/O errors. I also have others
that are required for a backup of the tapepool to copypool process (see
below), this is my primary concern to get this resolved.
02/14/2002 08:00:08 ANR2017I Administrator ADMIN issued command: BACKUP
STGPOOL tapepool copypool
02/14/2002 08:00:08 ANR1229W Volume 387ACRL1 cannot be backed up - volume is
offline or access mode is "unavailable" or "destroyed". 02/14/2002 08:00:08
ANR1229W Volume 418ACRL1 cannot be backed up - volume is offline or access
mode is "unavailable" or "destroyed".
Is there any flow chart or any written process that will take me through
steps for a tape or volume at an unknown state to either destroyed and
replace or reentry if still good but was errored due to a hardware problem,
that includes moving or restoring data that was on that tape. Something
like:

1) q vol 387arcl1 f=d, is tape unavailable or destroyed?, yes goto line 3,
no exit
2) goto exit
3) update volume 387acrl1 access=reado
4) issue command ? ? ?, did system use tape?, yes goto line 2, no it marked
it as unavailable goto line 5
5) do something else
6) do something else
7) checkin libvol lto1 387acrl1, did tape checkin?,yes goto line 8, no ????
8) move data, did data move? yes goto line 9, no, ???
9) checkin libvol lto1 search=yes status=scratch checkl=barcode, did tape
check in corectly?,yes goto line 2, no failed to read barcode goto line ???,
no failed to checkin for other reason ??? go to line 10.
10) destroy or replace tape

This was purely on example, please don't be too hard on me :) This is one of
the hardest hurdles on trying to get a grasp on TSM, any help would be
greatly appreciated.

I have called Tivoli support and have usually received good help on this,
but the process takes so long and usually something happens in between steps
that takes precedence which takes me from the support call and the process
gets lost then I am at an unknown tape state again.

My server is Win2K TSM V. 4.1.30.

Thanks in advanced,
Mark Bertrand

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