Hello Gerrit,

Thanks for letting us know and glad that you can solve the issue.
I'll check if there is any information that we can add to our docs to make 
it clear.

Best,
Thanet, AdWords API Team

On Saturday, October 7, 2017 at 1:51:31 AM UTC+9, gynt...@branch.io wrote:
>
> We changed our manager account type from "Independent API access" 
> provision to "Agency/SEM access" provision and that solve the issue.
>
> Thanks,
> Gerrit
>
> On Friday, October 6, 2017 at 2:41:58 AM UTC-7, Thanet Knack Praneenararat 
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> We're investigating this issue and will get back to you soon.
>>
>> Best,
>> Thanet, AdWords API Team
>>
>> On Friday, October 6, 2017 at 12:22:32 AM UTC+9, gyn...@branch.io wrote:
>>>
>>> Thanks for the reply Vincent! I'm still receiving the same error and 
>>> haven't been able to send a successful one yet.
>>>
>>>
>>> On Wednesday, October 4, 2017 at 9:58:12 PM UTC-7, Vincent Racaza 
>>> (AdWords API Team) wrote:
>>>>
>>>> Hi,
>>>>
>>>> I can see that you have also posted this as a private reply on this 
>>>> forum post 
>>>> <https://groups.google.com/forum/?utm_medium=email&utm_source=footer#!msg/adwords-api/a-4j-_0vmdk/gKres29kBAAJ>,
>>>>  
>>>> but will just reply here so we can track your concern better.
>>>>
>>>> Could you confirm if until *now,* you are receiving this error 
>>>> *consistently*? As for UNEXPECTED_INTERNAL_ERROR 
>>>> <https://developers.google.com/adwords/api/docs/common-errors#InternalApiError.UNEXPECTED_INTERNAL_API_ERROR>,
>>>>  
>>>> there might be temporary issues on our servers or there might be a bug 
>>>> that 
>>>> caused this. I have also tested this on my test account (with or without 
>>>> clientCustomerId), and the request worked successfully.
>>>>
>>>> If you can confirm that you are still experiencing the issue even until 
>>>> now, then let us know so we can investigate the issue further.
>>>>
>>>> Thanks,
>>>> Vincent
>>>> AdWords API Team
>>>>
>>>

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