What generates %q in Amavis templates?

I have virus quarantine enabled on two systems, which have identical 
configurations, but they generate significantly different %q values.

The system where quarantine works, generates it in the form of:

[email protected]

The system where it does not work, generates it in the form of:

virus-LiJQvMaTPwkW


I.e.,

The message has been quarantined as: virus-LiJQvMaTPwkW

vs

The message has been quarantined as: 
[email protected]


In the working case, we can find the quarantined item.  In the non working 
case, it does not exist in the specified mailbox.

Thanks,
Quanah

--

Quanah Gibson-Mount
Principal Software Engineer
Zimbra, Inc
--------------------
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