Thanks Kevin. Did she give any kind of an ETA on when which orders shall be shipped? Could you pass me the number of Brightstar? If the doesn't ship today, I am not going to get the phone -- since my contact would have left the US before the phone gets delivered.
Thanks, Krishna. -- http://kpowerinfinity.wordpress.com http://www.linkedin.com/in/kpowerinfinity On Thu, Dec 11, 2008 at 9:41 PM, cyntacks <kevin.clout...@cyntacks.com> wrote: > > Hey guys, > > Just an FYI, I called Brightstar yesterday to inquire on my order. > After calling a boatload of times and receiving the "Sorry we missed > your call..." message, I was able to get a human on the phone. The > woman who answered (who was EXTREMELY nice btw) explained that has > heard there may be issues with the "shipping emails" as others have > contacted her regarding not recieving them. But, she also explained > that the order process can take 3 days or so to physically ship. She > went as far as to tell me what order number they were currently > processing and where my order fell in the list. Lastly, she explained > she is the ONLY one taking calls for Android, hence the near > impossibility to get through on the phone... > > With that said, this doesn't answer the "disappearing order" question, > but the rep. at Brightstar was really helpful. > > Kevin > > On Dec 10, 1:39 pm, melp <melp...@gmail.com> wrote: >> I have the same issue. I placed an order twice on 8 Dec and got the >> confirming email. Both times my credit card was charged(!) but my >> orders disappeared off the tracking page. >> >> Customer service is non-existent. Repeated emails have not received >> any replies and I have tried calling their number during their stated >> operating hours but always get a recorded message that says they are >> closed or serving someone else. >> >> Any google employees care to comment? >> >> On Dec 9, 9:33 pm, Logan <logan.green...@gmail.com> wrote: >> >> > Does anyone know more about this company, I placed an order and all I >> > got was an e-mail confirming my order but no way to checkshipping >> > status, etc. Are these phones actuallyshippingnow? >> >> > On Dec 8, 2:49 pm, Pastymage <pastym...@gmail.com> wrote: >> >> > > Does anyone have a more detailed FAQ than the text >> > > onhttp://android.brightstarcorp.com/? My main concern is that GPS is >> > > not listed anywhere in the hardware features - does it actually >> > > support GPS, or not? >> >> > > Aside from that, I'm unclear on how the 3G bands work - what would >> > > the actual bandwidth of this device be on AT&T, for example? >> >> > > -Dave > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~----------~----~----~----~------~----~------~--~---
