Hi,
Sorry, I haven't used the BackUp Manager, but I perused the documentation 
page you referenced. 

To invoke the Backup Manager from your phone, I would try using the 2 
command approach

   - "adb shell bmgr backup *your.package.name*"
   - 
   
   adb shell bmgr run
   
   
If you application isn't queuing up back up images by calling  dataChanged(), 
the "adb shell bmgr backup *your.package.name" *forces an image. Perhaps 
the error message is* *misleading?*
*

What command are using to re-install your app. I use "./adb install -r 
<path to my apk>" . The "r" switch indicates re-install. I also maintain 
private data files and they definitely survive a re-install (on my phone).

Hope that helps.

Jason



On Thursday, January 10, 2013 3:17:27 PM UTC-6, Amy Phillips wrote:
>
> Anyone?
>
> Is there a better place to ask for help?
>
> On Friday, January 4, 2013 10:11:28 PM UTC, Amy Phillips wrote:
>>
>> I'm developing an Android app and would like to use BackupAgentHelper to 
>> backup my application data.  I have followed the instructions at 
>> http://developer.android.com/guide/topics/data/backup.html.  It works 
>> fine on my AVD emulator running Android 2.2, but not on my real phone.  On 
>> my phone when I uninstall and reinstall my app the data has gone.  
>>
>> When I test on my phone (an Orange HTC desire running 2.2) I run 
>> adb shell bmgr run
>> to make sure that the backup manager has actually backed up my data.  At 
>> this point in the logs I see
>> 01-04 21:43:40.724: W/BackupManagerService(96): Requested unavailable 
>> transport: com.android.updater/.BackupTransportService
>> 01-04 21:43:40.734: V/BackupManagerService(96): Backup requested but no 
>> transport available
>>
>> So I think that my problem is there, but I can't figure out why I'm 
>> seeing that warning.  
>>
>> Any ideas please?
>>
>> Thank you!
>>
>

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