Hi,
Hope you are doing great.
Please find the requirement below and send me matched resumes to
mampago...@sageitinc.net,
Tel Direct :  972-996-0650-347

Role :BMC Monitoring - BSM
Location: Calvert, Alabama
Duration: 6-12months

job description:

BMC Monitoring(Mandatory)

As a Lead Administrator, you should be able to act as a Single point of
contact for the technical tower in front of the customer management. Ensure
proper communication and quick resolution as a crisis manager. Responsible
for Vendor Management and people management. Drives day to day operations
and work plan allocation/management. Conduct periodic reviews with teams.
Weekly and monthly status reports to higher management. Participate in
business meetings with various stake holders. Take corrective actions based
on the customer satisfaction surveys. Drive service improvement programs.
Ensure adherence to quality / security standards defined for the engagement
Perform Trend analysis, identify top few incidents and work with respective
teams/individual to minimize the incidents. Effort estimation/reviews on
need basis for new projects.

Thanks & Regards
Mahesh
Sage IT Inc,
3011 Internet Blvd, Ste 110
Frisco, TX 75034, USA
Direct: 972-996-0650|Ext:347
Fax : 214-619-2033
Email: mampago...@sageitinc.net | Web: www.sageitinc.com

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