Hello,

Hope you are doing good.

We have an immediate opening for the below position, kindly let me know
your interest with your updated resume at *bha...@votoconsulting.com*
<bha...@votoconsulting.com>.



*Business Analyst** –*

*Burbank CA *

*Contract Long Term.*

*Phone/Skype*

*JD: *

Responsibilities:

   - Support Privacy Operations activities related to fulfilling subject
   access requests (consumer requests for access or deletion of their data)
   - Monitor access requests queues and initiate the fulfillment process
   within the OneTrust Privacy Management system
   - Monitor fulfillment processes and identify risks that may cause
   violation of service level agreements.
   - Work with responsible parties to address risks/troubleshoot issues.
   - When necessary, escalate issues to the appropriate personnel
   - Periodically perform quality checks (data validation) of access
   requests Triage, troubleshoot issues/escalations identified by the Privacy
   Support Call Center, Privacy Operations, and Legal
   - Monitor KPIs and metrics.
   - Identify areas where there are opportunities to improve processes and
   efficiency
   - Document processes (updating runbooks and training guides, creating
   process flows) as new processes are developed

Specific Deliverables:

   - Updated process documentation (runbooks, training guides, process
   flows) Dashboards, reporting KPIs and other relevant metrics
   - Analysis documentation to support changes in processes, issue
   resolution Documented issues/risks Test results

Requirements:

   - Bachelors degree preferred
   - Previous business analyst or equivalent work experience (2-5 years for
   Jr.); (5 + for Sr.)

Travel: No travel expected.



*Thanks&Regards,*

*Bharat Chhibber*

*Email:* *Bharat**@votoconsulting.com* <hw...@votoconsulting.com>

*Phone #: 201-331-6935*

*15 Barbara St,Kendall Park,New Jersey 08824*
<https://maps.google.com/?q=15+Barbara+St,Kendall+Park,New+Jersey+08824&entry=gmail&source=g>

*http://www.votoconsulting.com* <http://www.votoconsulting.com/>

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