I can't comment on T-Mobile's obligations to you - that is determined by the terms of the agreement you signed when you signed up. The Android team does have liaisons who work with the carriers and device manufacturers and we receive bug reports from them.
On Mar 11, 2:56 pm, Joseph G <evolutionar...@gmail.com> wrote: > Hello, > > I am having an issue that looks to be a bug on my Tmobile G1, but T- > mobile isn't helping me resolve or expedite it. The bug details are > listed here:http://code.google.com/p/android/issues/detail?id=2083. > > T-mobile claims that I have the responsibility to troubleshoot Android > and file bugs for a phone they "support" and run on their network. > Humorously enough I went to the Better Business Bureau and so they > finally got back to me after 5 separate calls to support. They claim > 2 things that I am wondering about... > > 1. Do providers have responsiblity for interfacing with you the > Android team in submitting bugs on behalf of their supported > consumers? Or does the consumer? > > 2. Do you have a team within the Android group at Google that works > with the provider networks? > > BTW, the particular "senior" customer service manager I spoke with > said that the issue related to the fact that Android was open source. > Being a user, supporter and advocate of FOSS I had to stop and laugh. > xD I asked him what that had to do with it and I got no response. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~----------~----~----~----~------~----~------~--~---
